EKANTA KUMAR SWAIN
ROURKELA
Summary
Seeking an environment that cultivates professional growth and success, where I can effectively utilize my skills and knowledge. Committed to continuously expanding expertise and staying updated with industry trends. Eager to contribute to a dynamic team that values innovation and collaboration. Strong work ethic and passion for achieving excellence, driven to make a meaningful impact and drive positive results in a challenging and rewarding role.
Overview
3
3
years of professional experience
Work History
BUSINESS RELATIONSHIP MANAGER
RELIANCE NIPPON LIFE INSURANCE PRIVATE LIMITED
Rourkela , Odisha
01.2024 - 06.2024
- Utilized advanced financial analysis techniques to accurately assess client needs.
- Boosted customer satisfaction through timely resolution of issues and proactive communication.
- Strengthened client relationships by consistently delivering high-quality service and support.
- Developed customized solutions in response to unique client needs, fostering long-term partnerships.
BUSINESS TRAINEE
ICICI PRUDENTIAL LIFE INSURANCE PRIVATE LIMITED
Rourkela , Odisha
12.2021 - 12.2023
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Maintained compliance with industry regulations by conducting regular audits of policies, procedures, and employee practices.
- Established clear performance metrics for the team, providing regular feedback and coaching to drive continuous improvement.
- Developed strong relationships with key clients, resulting in increased client satisfaction and retention rates.
RELATIONSHIP EXECUTIVE
HDB FINANCIAL SERVICES
Rourkela, Odisha
04.2021 - 12.2021
- Converted community contacts into potential clients through networking, consistency and credibility.
- Conducted field visits and met corporate customers for business development.
- Supported sales initiatives by creating compelling presentations showcasing company''s products and services for prospective clients.
- Contributed to the growth of the business by identifying new opportunities and potential clients through market research.
- Developed strong rapport with clients by maintaining regular communication, providing updates on relevant industry trends, and offering proactive advice.
Education
MBA - Marketing Management And Research
REGIONAL COLLEGE OF MANAGEMENT
Bhubaneswar05.2018
BBA - Accounting And Finance
FAKIR MOHAN AUTONOMOUS COLLEGE
Balasore06.2015
SSC - Science
GOVERNMENT JUNIOR COLLEGE ROURKELA
Rourkela05.2012
HSC -
ISPAT VIDYALAYA ROURKELA
Rourkela05.2010
Skills
- LEAD GENERATION
- SALES PROCESS
- BACKEND PROCESS
- TRAINING
- RECRUITMENT PROCESS
DOB
16-12-1994
Projects
A CUSTOMER SATISFACTION TOWARDS ESPIRIT TOYATA AND ITS SEVICES, THIS PROJECT I HAD DONE IN MY MBA TIME. THIS PROJECT WAS CONSISTING OF VARIOUS ASPECT TOWARDS A CERTAIN COMPANY IN PRE SALES AND POST SALES SECTION AND CERTAIN FEEDBACK WAS GATHERED TO IMPROVISE ON SPECIFIC AREA.
Timeline
BUSINESS RELATIONSHIP MANAGER
RELIANCE NIPPON LIFE INSURANCE PRIVATE LIMITED
01.2024 - 06.2024
BUSINESS TRAINEE
ICICI PRUDENTIAL LIFE INSURANCE PRIVATE LIMITED
12.2021 - 12.2023
RELATIONSHIP EXECUTIVE
HDB FINANCIAL SERVICES
04.2021 - 12.2021
MBA - Marketing Management And Research
REGIONAL COLLEGE OF MANAGEMENT
BBA - Accounting And Finance
FAKIR MOHAN AUTONOMOUS COLLEGE
SSC - Science
GOVERNMENT JUNIOR COLLEGE ROURKELA
HSC -
ISPAT VIDYALAYA ROURKELA