EKANTA KUMAR SWAIN
ROURKELA
Summary
Seeking an environment that cultivates professional growth and success, where I can effectively utilize my skills and knowledge. Committed to continuously expanding expertise and staying updated with industry trends. Eager to contribute to a dynamic team that values innovation and collaboration. Strong work ethic and passion for achieving excellence, driven to make a meaningful impact and drive positive results in a challenging and rewarding role.
Overview
3
3
years of professional experience
Work History
BUSINESS RELATIONSHIP MANAGER
RELIANCE NIPPON LIFE INSURANCE PRIVATE LIMITED
Rourkela , Odisha
01.2024 - 06.2024
- Utilized advanced financial analysis techniques to accurately assess client needs.
- Boosted customer satisfaction through timely resolution of issues and proactive communication.
- Strengthened client relationships by consistently delivering high-quality service and support.
- Developed customized solutions in response to unique client needs, fostering long-term partnerships.
BUSINESS TRAINEE
ICICI PRUDENTIAL LIFE INSURANCE PRIVATE LIMITED
Rourkela , Odisha
12.2021 - 12.2023
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Maintained compliance with industry regulations by conducting regular audits of policies, procedures, and employee practices.
- Established clear performance metrics for the team, providing regular feedback and coaching to drive continuous improvement.
- Developed strong relationships with key clients, resulting in increased client satisfaction and retention rates.
RELATIONSHIP EXECUTIVE
HDB FINANCIAL SERVICES
Rourkela, Odisha
04.2021 - 12.2021
- Converted community contacts into potential clients through networking, consistency and credibility.
- Conducted field visits and met corporate customers for business development.
- Supported sales initiatives by creating compelling presentations showcasing company''s products and services for prospective clients.
- Contributed to the growth of the business by identifying new opportunities and potential clients through market research.
- Developed strong rapport with clients by maintaining regular communication, providing updates on relevant industry trends, and offering proactive advice.
Education
MBA - Marketing Management And Research
REGIONAL COLLEGE OF MANAGEMENT
Bhubaneswar05.2018
BBA - Accounting And Finance
FAKIR MOHAN AUTONOMOUS COLLEGE
Balasore06.2015
SSC - Science
GOVERNMENT JUNIOR COLLEGE ROURKELA
Rourkela05.2012
HSC -
ISPAT VIDYALAYA ROURKELA
Rourkela05.2010
Skills
- LEAD GENERATION
- SALES PROCESS
- BACKEND PROCESS
- TRAINING
- RECRUITMENT PROCESS
DOB
16-12-1994
Projects
A CUSTOMER SATISFACTION TOWARDS ESPIRIT TOYATA AND ITS SEVICES, THIS PROJECT I HAD DONE IN MY MBA TIME. THIS PROJECT WAS CONSISTING OF VARIOUS ASPECT TOWARDS A CERTAIN COMPANY IN PRE SALES AND POST SALES SECTION AND CERTAIN FEEDBACK WAS GATHERED TO IMPROVISE ON SPECIFIC AREA.
References
RAJU SWAIN, ICICI PRUDENTIAL LIFE INSURANCE FINANCIAL SERVICES CONSULTANT, 93376 54768
Timeline
BUSINESS RELATIONSHIP MANAGER
RELIANCE NIPPON LIFE INSURANCE PRIVATE LIMITED
01.2024 - 06.2024
BUSINESS TRAINEE
ICICI PRUDENTIAL LIFE INSURANCE PRIVATE LIMITED
12.2021 - 12.2023
RELATIONSHIP EXECUTIVE
HDB FINANCIAL SERVICES
04.2021 - 12.2021
MBA - Marketing Management And Research
REGIONAL COLLEGE OF MANAGEMENT
BBA - Accounting And Finance
FAKIR MOHAN AUTONOMOUS COLLEGE
SSC - Science
GOVERNMENT JUNIOR COLLEGE ROURKELA
HSC -
ISPAT VIDYALAYA ROURKELA