Dynamic Triage Specialist with proven expertise in mobile data and telephony frameworks at Tech Mahindra. Skilled in log analysis and issue triaging, I excel in leading teams and enhancing operational efficiency. Adept at training and client communication, I leverage my analytical skills to drive quality improvements in Google Pixel devices.
- Leading a team of Eight members [ WIFI and Mobile Data ] .
- Currently working as a Triage Specialist Lead on Mobile Data/Android Telephony/VT/MMS/WIFI Framework in Google Pixel Team .
- Triaging issues related to Mobile data in Google Pixel Mobiles
- Triaging issues related to MMS failure in Google Pixel Mobiles
- Triaging issues related to VT failure [ Low/No RTP packet , VT capabilities , VT downgrade from NW , Unable to initiate VT call ]
- Filter out issues related to telephony framework and route to concern owner [ DUT not sending Data Call request , delay in sending Data Call request and many ]
- Arranging training session for the team .
- Having meetings with Client [ in Google Pixel team ]
- Functional and Non-Functional testing of vivo devices.
- Testing of Qualcomm and Mediatek chipsets for vivo devices.
- Third party app testing for vivo devices.
- Did regression testing and shared observations with Development team.
- Log analysis for bug received in vivo devices.
- Log analysis for bug from AP layer POV.
- Initial level log analysis for IMS bugs received from market.
- Involved in testing and log analysis for various vivo devices .
- Worked on OS testing , Third party app testing and Network testing .
- Log analysis for issues received in vivo devices from application layer .
- Developed test cases as per local scenarios of the country .
Log analysis from AP layer
Mobile data issue log analysis
VT/MMS issue log analysis
Google Pixel devices log analysis
Log analysis on [Android bug tool]ABT
IMS
QXDM
Tethering/Hotspot log analysis
3GPP specifications
Mobile testing
Upper layer log analysis
WIFI connection process log analysis