EKLAVYA SAHU
Amravati
Summary
Dynamic Assistant Front Office Manager with extensive experience in customer service and operational efficiency. Proven ability to streamline processes and enhance productivity in fast-paced environments. Recognized for strong organizational skills and a positive, approachable demeanor.
Overview
5
5
years of professional experience
Work History
Assistant Front Office Manager
Maniratna Conventions & Resorts
Amravati
07.2024 - Current
- Coordinated front office operations to optimize guest experience and satisfaction.
- Monitored inventory levels, placing orders for office supplies as necessary.
- Collaborated with housekeeping to ensure timely availability of rooms for guests.
- Assisted Front Office Manager in developing and implementing operational policies and procedures.
- Maintained accurate guest account records using property management system.
Restaurant Manager
7ish Café & Restaurant
Bengaluru
07.2023 - 01.2024
- Recruiting, training and supervising staff
- Agreeing and managing budgets
- Creating staffing rotas
- Ensuring compliance with licensing, hygiene and health and safety legislation
Sales Manager, F&B Executive, Receptionist
THE PRIME PARK
Amravati
04.2020 - 01.2023
- Manage guest queries in a timely and efficient manner
- Managing all accounting transaction
- Consistently meet revenue in accordance with organization goals.
- Coordinating internal and external Events
- Managed front desk operations and ensured a welcoming environment for guests.
- Maintained reception area in an organized, tidy manner.
Cashier
The Up & Above
Amravati
11.2020 - 03.2021
- Company Overview: Restaurant
- Responsible for scanning Customer Items, Collecting money, and making Changes
- Restaurant
Education
BCA - Computer Application
Kesharbai Lahoti College
Amravati, Maharashtra01.2022
12th board - HSC
Brijlal Biyani Science College
Amravati, Maharashtra01.2019
10th board - SSC
DNYANMATA English High School
Amravati, Maharashtra01.2016
High School Diploma -
Hospitality Ki Pathshala
NagpurSkills
- Customer service and support
- Front office operations
- Guest account management
- Policy implementation
- Staff training
- Adaptability
- Organizational skills
- Multitasking
- Problem solving
- Critical thinking
- Hobbies: skating, reading, coin collection, solo traveling
- Event coordination
Timeline
Assistant Front Office Manager
Maniratna Conventions & Resorts
07.2024 - Current
Restaurant Manager
7ish Café & Restaurant
07.2023 - 01.2024
Cashier
The Up & Above
11.2020 - 03.2021
Sales Manager, F&B Executive, Receptionist
THE PRIME PARK
04.2020 - 01.2023
BCA - Computer Application
Kesharbai Lahoti College
12th board - HSC
Brijlal Biyani Science College
10th board - SSC
DNYANMATA English High School
High School Diploma -
Hospitality Ki Pathshala
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