EKTA Bhumbak

Client Success Team (July 2025 – Present)

• Prepare daily, weekly and monthly client reports.
• Handle client communication through emails and meetings.
• Manage client escalations and operational queries.
• Coordinate with internal teams to ensure timely issue resolution.
• Track pending issues and provide regular status updates.
• Maintain strong client relationships through proactive communication.
• Support process improvement initiatives.

RCM Operations (February 2025 – June 2025)

• Entered charges into billing system accurately.
• Processed insurance and clearing house rejection claims.
• Conducted follow-ups on accounts receivable and managed denials.
• Posted payments to client accounts in billing system.

• Physician Billing
• Eligibility Verification
• AR Follow-up & Denial Management
• Payments Posting
• Worked on AdvancedMD & eClinicalWorks

• Physician Billing
• Laboratory Billing
• Charge Entry & Claim Submission
• Insurance Verification