Ekta Sharma
Summary
Dedicated educator with expertise in curriculum development and academic coaching. Proven ability to design engaging lesson plans and assessments that foster student success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Greeter
Orcapod Consulting Services Pvt. Ltd.
New Delhi
09.2021 - 09.2022
- Ensured accurate validation of candidate information prior to exam commencement.
- Resolved candidate queries during check-in process, improving overall candidate experience.
- Identified and escalated priority issues, supporting operational efficiency.
- Routed issues to appropriate resources, facilitating timely resolution.
- Followed up on inquiries as needed to provide comprehensive support.
- Completed logs and updated necessary data sheets for record accuracy.
- Met daily transaction targets while adhering to high-quality standards.
Private Home Tutor
Self Employed
10.2015 - Current
- Delivered English and Economics lessons to 11th and 12th standards, improving academic performance.
- Guided students in English and Social Studies for 9th and 10th grades, promoting engagement.
- Provided education in all subjects through 8th standard, cultivating a well-rounded skill set.
Process Executive
Cognizant
Gurgaon
06.2020 - 09.2022
- Meet /Exceed all defined SLAs of the process (quality, TAT etc) as agreed with the
clients. - Ensure compliance of all process requirements is not less than 100%.
Ensure Individual Productivity levels are achieved as per the targets set year on year. - Meet internal process metrics as defined.
Adherence to audit compliance.
Complete all mandatory assessments/ certifications as applicable. - Achieved internal process metrics to support operational excellence.
- Maintained strict adherence to audit compliance standards.
- Completed assessments and certifications to maintain compliance with industry standards.
Education
Master of Arts - English Literature
Indira Gandhi National Open University
Delhi11.2022
Bachelor of Arts - English Literature
School of Open Learning
06.2017
12th - Humanities
Titiksha Public School
Rohini, New Delhi05.2014
Skills
- Curriculum development
- Subject expertise
- Assessment design
- Lesson planning
- Academic coaching
- Educational technology
Certification
UGC NET, December 2025, Qualified for Assistant Professor and PhD
Timeline
Greeter
Orcapod Consulting Services Pvt. Ltd.
09.2021 - 09.2022
Process Executive
Cognizant
06.2020 - 09.2022
Private Home Tutor
Self Employed
10.2015 - Current
Master of Arts - English Literature
Indira Gandhi National Open University
Bachelor of Arts - English Literature
School of Open Learning
12th - Humanities
Titiksha Public School