Elaine Douglas
Mooresville,
Summary
Results-driven HR professional with expertise in benefits support, regulatory compliance, and employee communication, committed to ensuring accurate, compliant, and efficient HR operations.
Overview
8
8
years of professional experience
Work History
HR Coordinator
Sysco
Houston
04.2022 - 05.2025
- Facilitate seamless onboarding and offboarding experiences for employees by conducting new hire orientations and exit interviews, providing employees with comprehensive overviews of benefits, paid time off, and HR policies
- Proactively manage benefits inquiries and concerns, collaborating with Centers of Excellence (COEs) to research and resolve issues promptly, ensuring employee satisfaction and compliance with employment law and benefits regulations
- Support the annual open enrollment process by delivering timely reminders and clear communications about enrollment timelines, while providing responsive assistance to employee benefit inquiries to ensure a smooth and informed enrollment experience
Sr. HR Coordinator
Lehigh Hanson
Indianapolis
11.2020 - 04.2022
- Supported the Midwest Regional HR Director and field HR Managers by managing job requisition postings, processing employee data changes, and monitoring employee expense reports for accuracy and policy compliance
- Managed regional records related to employee mobile devices, COVID-19 vaccination documentation, and compliance with mandatory training requirements
- Provided guidance to employees on HR programs, policies, benefits, and services, ensuring effective communication and consistent support
HR Coordinator
Tom Wood Automotive
Indianapolis
11.2019 - 04.2020
- Coordinated new hire processing and facilitated new hire orientations, providing an overview of health, life, and retirement plans, as well as benefits enrollment guidance
- Verified and processed unemployment claims and income verification requests in a timely and accurate manner
- Administered performance-based incentive program for sales managers and service advisors, ensuring accurate tracking, timely payouts, and compliance with program guidelines
HR Recruiter
Dungarvin
Indianapolis
12.2016 - 11.2019
- Partnered with hiring managers and operational leaders to strategically assess staffing needs, develop sourcing plans, and fill vacancies efficiently
- Scheduled and conducted phone and in-person interviews, evaluating candidate qualifications and ensuring a positive candidate experience
- Facilitated a strong onboarding process by conducting orientations, presenting training materials across multiple locations, and completing new hire documentation
Education
Master of Science - Human Resource Management
Indiana Wesleyan University
Marion, IN01-2021
Bachelor of Arts - Telecommunications
Ball State University
Muncie, IN01-2011
Skills
- Benefits Administration & Open Enrollment Support
- HRIS Data Management & Regulatory Compliance Monitoring
- Garnishment, Wage Withholding, & Unemployment Claims Support
- Tax Compliance Correspondence Management
- Employee Communication & Cross-Functional Collaboration
- Audit Preparation & Process Documentation
- New Hire Onboarding & Orientation Coordination
- Referral & Sign-On Bonus Processing
- Employee Eligibility Tracking & Bonus Payment Processing
Timeline
HR Coordinator
Sysco
04.2022 - 05.2025
Sr. HR Coordinator
Lehigh Hanson
11.2020 - 04.2022
HR Coordinator
Tom Wood Automotive
11.2019 - 04.2020
HR Recruiter
Dungarvin
12.2016 - 11.2019
Master of Science - Human Resource Management
Indiana Wesleyan University
Bachelor of Arts - Telecommunications
Ball State University