Elavarasi Elangovan
Presentation Specialist
MUMBAI,MH
Summary
Presentation specialist with 5+ years of PowerPoint design experience and 10+ years of overall professional experience. Strength in visual storytelling, slide formatting, brand guidelines, and presentation design quality control. Proven ability to manage multiple priorities, deliver high-quality work, and meet deadlines while coordinating with teams and supporting customer needs.
Overview
10
10
years of professional experience
Work History
Presentation Specialist
Integreon Managed Solutions India Pvt. Ltd
2021.01 - 2026.01
- Completed 25+ presentation requests per week while balancing deadlines and quality across client and internal work.
- Designed professional presentations in Microsoft PowerPoint, applying brand guidelines, slide layout, and composition best practices.
- Translated raw content, documents, and data into clear presentations using visual storytelling, charts, icons, and simple visual elements.
- Partnered with managers and team members to clarify presentation needs and tailor decks for executive and corporate audiences.
- Reviewed and corrected slides for grammar, clarity, consistency, and formatting to maintain high quality standards.
- Managed multiple presentation requests simultaneously, using strong organizational and time management skills to meet deadlines.
Guest RelationsManager
Primus Co-work The Mesh
2019.12 - 2020.05
- Managed walk-in customers and maintained accurate daily customer records to enhance service delivery.
- Coordinated follow-ups and inquiries to streamline meeting processes and improve guest engagement.
- Developed and implemented guest feedback systems to improve service quality.
- Maintained communication between guests and management, fostering relationships to ensure guest satisfaction.
Senior Customer Service Associate
PrimeE-com Solutions
2017.09 - 2019.10
- Resolved customer escalations and service-related queries, enhancing overall customer satisfaction.
- Maintained accurate customer records and proactively followed up on pending payments to ensure timely resolutions.
- Facilitated customer communication through email and voice support, ensuring timely responses.
- Provided customer assistance by managing 80% of requests through email and 20% of requests through voice interactions.
Consultant - Process Dell
Sutherland Global Services
2015.12 - 2017.05
- Coordinated service requests and technician assignments through CRM, optimizing service delivery.
- Maintained service records and coordinated spare-parts requirements to support operational readiness.
- Resolved inbound technical support queries, ensuring timely solutions to customer issues.
Education
Bachelor of Commerce
University of Mumbai
Mumbai2019-10
Higher Secondary Certification
Maharashtra State Board
Mumbai2011-02
Secondary School Certification
Maharashtra State Board
Mumbai2008-03
Skills
- Slide Layout & Composition
- Visual Storytelling
- Presentation Redesign
- Corporate Presentations
- Executive Presentations
- Brand Guidelines
- Quality Control
- Attention to Detail
- Time Management
- Project management
- Microsoft PowerPoint Word Excel Outlook Canva
Timeline
Presentation Specialist
Integreon Managed Solutions India Pvt. Ltd
2021.01 - 2026.01
Guest RelationsManager
Primus Co-work The Mesh
2019.12 - 2020.05
Senior Customer Service Associate
PrimeE-com Solutions
2017.09 - 2019.10
Consultant - Process Dell
Sutherland Global Services
2015.12 - 2017.05
Bachelor of Commerce
University of Mumbai
Higher Secondary Certification
Maharashtra State Board
Secondary School Certification
Maharashtra State Board