Eldho Bobby

System Administrator /Azure Engineer

Art Technology & Software India Pvt Ltd

Ernakulam

02.2021 - Current

Installing and configuring software and hardware.
Configured various operating systems such as Windows, Linux, and Mac OS.
Resolved technical problems and disruptions.
Set up accounts and workstations.
User management in Active Directory.
Managed users and devices in Microsoft Azure and Office 365.
Deliver L1/L2 support to end users and clients.
Provided remote desktop support using Zoho Assist, Anydesk, ManageEngine.
IT Asset Management and Vendor Management.
Management of MDM solutions, including Microsoft Intune and Kandji.
Converted third-party apps for Intune compatibility.
Experienced with project management tools, such as Jira and Redmine.
Creating and managing Active Directory (AD) Organizational Units (OUs), Group Policy Objects (GPOs).
Set up DNS server and WSUS on Windows Server 2019.
Deploying monthly security updates to end-user systems using WSUS.
Managed GPO to harden desktops and laptops.
Secured the network by implementing Suricata IDS along with testing various monitoring tools.
Configured websites with both IIS and Plesk.
Administration of the IIS server in a live environment.
Familiar with firewall technologies, including the configuration and management of firewall rules and policies.
Ability to monitor and analyze firewall system logs.
Familiarity with firewall software and hardware.
Configured network routers and switches.
Configuring domains and DNS, DHCP.
Router basics and router security, password recovery.
Implementing switch port port security.
Configuring and troubleshooting LAN technologies, like VLAN and Inter-VLAN.
Install Red Hat Enterprise Linux on the system.
Backup and restore solutions for the internal engineering environment in the Linux environment.
Maintaining users' accounts and access to the computer environment in a Linux environment.
Giving the basic read, write, and execute permissions to the appropriate user on files and folders in a Linux environment.
Familiar with Azure services, including Microsoft Entra ID, VM, VD, and Storage.