Eldhose Joy
Kerala
Summary
Logistics and cloud supply chain Operations professional with 12+ years of experience across hyperscale cloud infrastructure, international trade, and supply chain optimization in the Middle East. Proven expertise in server hardware lifecycle management, rack deployment, spare parts strategy, and incident response to ensure 99.9% uptime in mission-critical environments. Skilled in ERP/WMS platforms (Oracle EBS, SAP , Microsoft Dynamics) and advanced data center tools (VRM, Talos, DCVIZ, Teleport). Strong record of reducing transportation costs, improving inventory accuracy, and leading cross-functional teams while ensuring compliance with global trade and data center security standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Center Logistics Supervisor
Google Cloud Via DB Schenkher
Dammam
01.2024 - 11.2025
- Directed end to end logistics for server population, rack placement,Machine installtion and spares lifecycle management.
- Achieved 99.9% uptime SLA compliance through optimized spare parts forecasting and allocation.
- Managed vendor coordination, carrier communication, RMA processes, and international shipments.
- Supervised logistics staff while ensuring strict adherence to safety, compliance, and data center access controls.
- Led asset tracking, incident response, and inventory accuracy improvements using VRM, Talos, and DCVIZ.
- Ensured regulatory compliance across global trade, customs, and high security data center environments.
Senior Logistics Executive / Supervisor
National Detergent Company SAOG
Muscat
03.2021 - 03.2023
- Reduced transportation expenses by 12% through data driven freight and 3PL contract optimization.
- Managed export logistics and multi country customs operations across GCC and international lanes.
- Implemented enhanced dispatch scheduling, reducing clearance times and improving delivery SLAs.
- Trained and supervised junior staff to maintain compliance with trade and safety regulations.
Logistics & Inventory transaction Controller
Tamer Logistics ( on behlaf of GSK, Abbott & Roche Medical)
Jeddah
06.2018 - 08.2020
- Enhanced inventory precision via cycle counts, audits, and WMS/ERP process upgrades.
- Directed returns, recycling initiatives, and strategies for delisting non-moving inventory.
- Maximized warehouse utilization while ensuring ERP data accuracy and traceability.
- Supervised daily transportation operations to ensure timely deliveries and route efficiency.
Regional DC Coordinator
United Electronics Company
Riyadh
07.2015 - 05.2017
- Oversaw daily distribution center operations including receiving, dispatch, safety, and compliance.
- Coordinated supplier relationships and streamlined order fulfillment processes.
- Delivered impactful staff training and supported continuous improvement across facility operations.
- (extra)
Logistics Assistant
IKEA Global
Riyadh
12.2012 - 03.2014
- Handled stock movement, staging, and dispatch operations for high volume retail fulfillment.
- Optimized warehouse layout and replenishment procedures for improved flow and accuracy.
Education
BBA - Business Administration
IBVE Institute
Bengaluru, India01.2011
Higher Diploma - Logistics & Supply Chain Management
Vidya Bharathi Group
India01.2015
International Logistics Management -
CII Institute of Material Management
India01.2014
Diploma in Computer Application -
C-DIT
Government of Kerala, India01.2015
Skills
ERP & WMS Systems
- ERP software: Oracle NetSuite, SAP, Microsoft Dynamics 365, Infor LN
- WMS and logistics tools: Saber, OTM (Oracle Transportation Management), Blue Yonder (JDA), Infor WMS
Data Center Operations Systems
- Infrastructure tools: VRM, Talos, DCVIZ, DejaVu, Teleport
- Management portals: spares dashboard, agile
Data center and IT infrastructure
- Hardware management: server hardware lifecycle management, rack deployment strategies
- Inventory and logistics: asset tracking and inventory optimization, inbound and outbound logistics management
- Compliance and safety: international trade compliance, safety, and security compliance management
Professional and operational skills
- Management: vendor relationship management, vendor management processes, cost optimization strategies
- Leadership: team leadership skills, training and development expertise, performance supervision capabilities
- General tools: data visualization tools, Agile methodologies, advanced Excel, Microsoft Office Suite (Word, PowerPoint)
- Operations: cloud storage solutions, logistics, and operations management
Certification
- Microsoft Azure AI Essentials
- Learning Jira (Data Center Edition)
- CompTIA, Inc
- Six Sigma Black Belt - Management Institute (PMI)
- MEA Integrated Management Systems - DB Schenker
- Cloud Computing: Core Concepts - Registry of CPE
- Cloud Security and Audit Fundamentals: AWS, Microsoft Azure, and Google Cloud
- SAP Material Management - Project Management Institute (PMI)
- Transportation of Dangerous Goods (ADR) - DB Schenker
- Scrum Master - Project Management Institute
- Project Management for Supply Chain Professional Certificate CSCMP
- Lean Six Sigma Foundations
- First Aid Certified and Safety Institute (HSI)
Accomplishments
- Achieved 99.9% uptime in hyperscale data centers through optimized spare parts lifecycle strategy.
- Reduced transportation costs by 12% via freight and 3PL optimization.
- Enhanced inventory accuracy and improved warehouse utilization through audits and ERP/WMS enhancements.
- Successfully supervised international customs, GCC shipments, and high compliance logistics operations.
Languages
- English
- Hindi
- Malayalam
- Arabic
Timeline
Data Center Logistics Supervisor
Google Cloud Via DB Schenkher
01.2024 - 11.2025
Senior Logistics Executive / Supervisor
National Detergent Company SAOG
03.2021 - 03.2023
Logistics & Inventory transaction Controller
Tamer Logistics ( on behlaf of GSK, Abbott & Roche Medical)
06.2018 - 08.2020
Regional DC Coordinator
United Electronics Company
07.2015 - 05.2017
Logistics Assistant
IKEA Global
12.2012 - 03.2014
BBA - Business Administration
IBVE Institute
Higher Diploma - Logistics & Supply Chain Management
Vidya Bharathi Group
International Logistics Management -
CII Institute of Material Management
Diploma in Computer Application -
C-DIT