Elena Sebastian Gaspar
Logansport
Summary
Talented Quality Control Inspector driven to improve product quality in manufacturing environments. Provider of relevant and effective product and component tests. Eager to help manufacturers eliminate production errors and increase successful manufacturing figures.
Hardworking quality control inspector offering several years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.
Highly skilled in the field of inspection, testing, sorting, sampling, and weighing with substantial experience ensuring quality control and compliance with industry standards. Possess strong analytical abilities and adept at utilizing precision equipment to measure product specifications accurately. Proven track record in improving operational efficiency by identifying defects and implementing corrective actions to mitigate future occurrences. Demonstrated proficiency in maintaining accurate records and reports to support continuous improvement initiatives.
Overview
10
10
years of professional experience
2027
2027
years of post-secondary education
Work History
Quality Control Inspector
Logans stampings
Logansport
07.2022 - Current
- Documented inspection results and reported findings to management promptly.
- Maintained calibration of inspection equipment for accurate measurements.
- Trained new staff on quality control procedures and standards effectively.
- Developed and updated quality control documentation as required by regulations.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
Customer Service Representative
Indianapolis Zoo
Indianapolis
02.2018 - 06.2019
- Assisted guests with inquiries about exhibits and animal care.
- Handled ticket sales and processed transactions efficiently.
- Provided information on zoo programs and events to visitors.
- Resolved guest complaints and ensured satisfaction with services.
- Maintained cleanliness and organization in public areas of the zoo.
- Educated guests on wildlife conservation efforts and zoo initiatives.
- Supported staff training by mentoring new customer service representatives.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Warehouse Worker
Beauty Brands
Indianapolis
01.2018 - 06.2019
- Received and verified incoming inventory shipments for accuracy.
- Maintained cleanliness and safety standards throughout the warehouse environment.
- Assisted team members with loading and unloading products from delivery trucks.
- Collaborated with supervisors to implement process improvements for efficiency.
- Trained new employees on warehouse procedures and safety protocols.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Operated scanners, computers, and other equipment to track orders.
- Organized stock in designated locations to streamline order fulfillment.
Cashier
McDonald's Restaurant
Indianapolis
08.2016 - 02.2018
- Processed customer orders accurately and efficiently at a fast-paced environment.
- Handled cash transactions and operated the point-of-sale system smoothly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front counter and dining area daily.
- Assisted in training new cashiers on operational procedures and customer interactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Education
Perry Meridian High School
Greenwood, INSkills
- Quality control
- Customer service
- Attention to detail
- Inspections and reviews
- Inspection protocols
- Quality management
- Inspection documentation
- Product inspection
- Team collaboration
Languages
Spanish
Limited
Timeline
Quality Control Inspector
Logans stampings
07.2022 - Current
Customer Service Representative
Indianapolis Zoo
02.2018 - 06.2019
Warehouse Worker
Beauty Brands
01.2018 - 06.2019
Cashier
McDonald's Restaurant
08.2016 - 02.2018
Perry Meridian High School