Eleshiba Sunny

In Capacity of HR Manager

• Conducted general administrative activities such as creating employment contracts, certificates, job advertisements, and employee correspondence.
• Successfully hired over 250 staff within a span of 2 months.
• Participated in designing, optimizing, and implementing HR processes.
• Advised and supported employees on personnel-related matters.
• Implemented fair layoffs, incentives, and wages for employee welfare.
• Managed technical and non-technical recruitment processes.
• Handled international and domestic operations, including on-shore and offshore applications, Australian immigration protocols, and sales-related activities.
• Managed business contracts with international universities.

In Capacity of Content Writer:

• Conducted industry research to create unique and plagiarism-free content, particularly Sops (Statement of Purpose).
• Wrote clear marketing copy to promote business services.
• Prepared well-structured drafts using content management systems.

In Capacity of Digital Marketer:

• Collaborated with marketing team to develop social media strategies aligned with corporate goals.
• Generated monthly reports on emerging social media trends.
• Monitored and engaged with users on company's social media accounts.
• Managed online customer reviews.
• Analyzed and provided quarterly reports to management on company's social media strategy.

In Capacity of Project Manager:

• Responsible for successful project initiation, planning, implementation, monitoring, and control.
• Ensured project goals were met in terms of time, budget, functionality, and quality.
• Identified and coordinated project dependencies, changes, and risks.
• Led webinars and project meetings.
• Analyzed project profitability and advised management on risks.

In Capacity CRM and Company Zoho Credentials Manager:

• Developed and implemented new visa processes in company CRM.
• Resolved technical glitches and handled daily queries related to CRM.
• Trained new employees on CRM usage and created training resources.
• Collaborated with CRM back-end team to address company requirements.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
• Managed budget implementations, employee evaluations, and contract details
• Introduced new methods, practices, and systems to reduce turnaround time
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
• Developed and maintained relationships with customers and suppliers through account development

Roles & Responsibilities :

• Established and organized internal HR functions including benefits, compensation, legal compliance, staffing, and employee relations.
• Successfully managed team of 250+ members, including direct supervision of over 50 individuals.
• Contributed to business projects by providing HR insights on manufacturing unit practices.
• Oversaw critical HR programs related to benefits, compensation, staffing, organizational development, employee relations, and regulatory compliance.
• Implemented training programs, compensation structures, benefits packages, and new-employee orientation.
• Analyzed and improved organizational development processes and systems.
• Provided coaching and communication for performance improvements, process enhancements, and business strategies.
• Developed and administered employee development programs.
• Managed immigration protocols, conflict resolution, and company operations.