ELIAS GEORGE
Information Security (Pursuing CISSP)
Kottayam,KL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Known to build strong customer relationships to understand requirements and deliver value-added solutions. Certified ISO 27001 Lead Auditor.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certificate
Work History
IT and Operations Head
Themson Rubber Industries (Family Business)
Kottayam, Kerala
01.2022 - Current
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Drove operational improvements which resulted in savings and improved profit margins.
- Conducted research, gathered information from multiple sources and presented results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Identified issues, analyzed information and provided solutions to problems.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed risk analyses to identify appropriate security countermeasures and recommended improvements.
- Monitored use of data files and regulated access to protect secure information.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Reviewed violations of computer security procedures and developed mitigation plans.
- Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss.
Product Support Engineer
Techneurons Consulting Solutions Pvt Ltd
Kochi, Kerala
01.2020 - 12.2021
- Carried out day-to-day duties accurately and efficiently.
- Created plans and communicated deadlines to complete projects on time.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Collaborated with team members to achieve target results.
- Increased customer satisfaction by resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
- Checked configuration files and logs to uncover root causes of problems.
- Collaborated with product owners to stay current on intended functionality.
Education
Bachelor of Technology - Electronics and Communications Engineering
St. Joseph's College of Engineering And Technology
Palai, Kottayam 08.2016 - 03.2022
12th -
Excelsior English School
Kottayam, KL 01.2015 - 01.2016
10th -
Excelsior English School
Kottayam, KL 06.2014 - 05.2015
Skills
Implementing security programs
Critical thinking skills
Managerial skills
Planning and Coordination
Certification
ISO 27001 Lead Auditor
Timeline
IT and Operations Head
Themson Rubber Industries (Family Business)
01.2022 - Current
Product Support Engineer
Techneurons Consulting Solutions Pvt Ltd
01.2020 - 12.2021
Bachelor of Technology - Electronics and Communications Engineering
St. Joseph's College of Engineering And Technology
08.2016 - 03.2022
12th -
Excelsior English School
01.2015 - 01.2016
10th -
Excelsior English School
06.2014 - 05.2015
Accomplishments
- Technical Coordinator, IEEE Student Branch, SJCET
- Executive Creative Curator, Startup Bootcamp SJCET
- Karate Blackbelt holder
- Chief Placement Officer, SJCET