Elijah Johnson
Indianapolis
Summary
Dynamic Operations Manager in Training at FireDawgs Junk Removal, skilled in logistics coordination and team leadership. Achieved $1,800 daily revenue by optimizing schedules and enhancing employee training. Proven ability to resolve conflicts and ensure safety compliance, fostering a motivated workforce in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager in Training
FireDawgs Junk Removal
Indianapolis
08.2022 - Current
- Ensure all vehicles have proper maintenance, and all equipment to ensure all jobs get done.
- Set travel logistics for each crew to limit the amount of drive time, and move jobs to different teams to flex around customers.
- Make the schedule 1-2 weeks in advance for all team members.
- Ensure all team members are okay, and enjoying the job, offering assistance when needed.
- Keeping all new hires on pace with weekly training to keep them on track for promotions.
- Sell every job you get for the job, explaining all the benefits of our services, getting to a total revenue of $1,800 per day.
- Ensuring all jobs are being done safely when doing demolition or operating heavy equipment.
- Calling upset customers to listen and provide a solution.
- Conduct interviews to see which candidates have the most potential to climb the ranks in the company.
- Every morning, conduct a morning meeting company-wide to answer any questions, comments, or concerns for the day.
- Work things up the chain of command for things that are needed.
- Look at each team's schedule and make sure all eight crews can hit a total revenue of $1,800 per day.
- Ensure you are keeping facilities, trucks, and employees in good shape, as we are the headquarters and the largest, most profitable location in the company.
Fireman
Whiteland Fire Department
Whiteland
08.2021 - 12.2023
- Ensure all vehicles and equipment are functional for emergency calls throughout the shift.
- Train every day to make sure you are ready for calls.
- Be ready to respond to calls at any time they come in.
- Complete daily continued education to keep up with all medical and fire certifications.
- Complete all calls in a safe manner.
- Provide for community events and spread education on how to save lives.
- Complete inspections for water supplies and fire suppression systems to be up to state code.
- Investigate accidents, fires, and other events that take place.
Education
High School Diploma -
Center Grove High School
Greenwood, IN05-2020
Some College (No Degree) - Fire Science
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Project management
- Customer service
- Team building
- Employee training
- Revenue forecasting
- Logistics coordination
- Safety compliance
- Conflict resolution
- Performance evaluation
- Operations management
- Operational efficiency
- Team leadership
- Team building/leadership
- Client relationships
- Decision-making
- Employee motivation
- Forecasting and scheduling
- High-pressure environments
- KPI tracking
- Invoice processing
- Vehicle maintenance
- Fire suppression
- Emergency response
- Problem solving
Certification
- FIREFIGHTER 1
- FIREFIGHTER 2
- HAZMAT OPERATIONS
- HAZMAT AWARENESS
Accomplishments
- FireDawgs Pat Tillman award 2025
- FireDawgs employee of month x3
References
References available upon request.
Timeline
Operations Manager in Training
FireDawgs Junk Removal
08.2022 - Current
Fireman
Whiteland Fire Department
08.2021 - 12.2023
High School Diploma -
Center Grove High School
Some College (No Degree) - Fire Science
Ivy Tech Community College of Indiana
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