ELISHA ARORA
New Delhi
Summary
Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience to face and overcome the challenges of today's changing work environment.
Energetic sales professional bringing expertise in product demonstrations and marketing resources. Personable and professional with several years of sales expertise. Frequently commended for building customer rapport and maintaining loyal client base.
Overview
8
8
years of professional experience
Work History
Sales Promoter's Supervisor/TL
Drools
12.2023 - Current
- Developed sales strategies and tactics in order to maximize profits.
- Took care of my team in every way possible to make it a comfortable work environment.
- Provided targets and kept an eye on achievements of my Sales Promoters in the market.
- Provided excellent customer service by answering questions, solving problems, and responding to inquiries.
- Analyzed consumer behavior patterns to identify potential sales opportunities.
- Generated daily reports on sales performance against targets set by management team.
- Monitored competitor activity within the marketplace and reported back findings.
- Tracked orders from suppliers ensuring timely delivery of merchandise stock.
Store Sales Manager
Creative Pets
02.2022 - 07.2023
- Created sales reports and analyzed trends in order to make recommendations on store operations.
- Maintained accurate records of all sales transactions and updated inventory levels accordingly.
- Managed the day-to-day operations of the store including overseeing staff, scheduling shifts, and resolving customer complaints.
- Organized monthly inventory checks in order to track stock levels.
Sales Promoter
Drools
New Delhi
08.2021 - 10.2022
- Provided excellent customer service by answering questions, solving problems, and responding to inquiries.
- Analyzed consumer behavior patterns to identify potential sales opportunities.
- Managed inventory levels of promotional items at each store location according to demand trends.
Credit and Sales Support
Drools
New Delhi
07.2020 - 12.2020
- Analyzed customer creditworthiness and determined appropriate levels of credit limits.
- Monitored customer accounts to identify delinquent payments and take corrective action.
- Researched and resolved customer disputes regarding billing errors or discrepancies.
- Negotiated payment plans with customers in order to bring their accounts current.
- Reviewed accounts receivable aging reports and identified potential problem areas then handed over to my team in field in order to get it resolved at the earliest.
Entrepreneur
Enhanced debt collection services
Noida
07.2017 - 05.2020
- Developed business plans and strategies for new product launches.
- Negotiated contracts with customers, vendors, and partners.
- Built a team of highly-skilled professionals to support business objectives.
- Worked as a Team Leader and tracked day to day activities to ensure target achievement.
Tech Support
Convergys
Gurgaon
10.2016 - 05.2017
- Provided technical support to customers and partners on product-specific issues.
- Provided technical support on issues related to inspection processes or tools used in the facility.
- Provided technical support to users experiencing difficulties accessing server resources.
Education
10th pass -
12th pass -
B.A -
Himalayan Garhwal University
Skills
- Honesty in work
- Dedication
- Basic knowledge of Computer
- Team Leading
Professionalskillsandcompetencies
- Flexibility: Ability to handle frequent changes.
- Team player: Ability to work with the team as member.
- Result Driven: Finding solutions to problems, setting high standards of performance, setting Priorities.
Mother'sname
Mrs. Sunita Arora
Personal Information
- Date of Birth: 03/31/98
- Nationality: Indian
- Marital Status: Unmarried
Languages
- Hindi
- English
Disclaimer
I hereby declare that the information furnished above is true and complete to the best of my knowledge and belief.
Timeline
Sales Promoter's Supervisor/TL
Drools
12.2023 - Current
Store Sales Manager
Creative Pets
02.2022 - 07.2023
Sales Promoter
Drools
08.2021 - 10.2022
Credit and Sales Support
Drools
07.2020 - 12.2020
Entrepreneur
Enhanced debt collection services
07.2017 - 05.2020
Tech Support
Convergys
10.2016 - 05.2017
10th pass -
12th pass -
B.A -
Himalayan Garhwal University
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