MS OFFICE
ELIYAS WASEEM MOHAMMED
Hospitality
Hyderabad
Summary
Ambitious Restaurant Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Restaurant Manager
Shyam International Hotel
Andhra Pradesh
01.2020 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Assistant Manager
Shyam International Hotel
Andhra Pradesh
08.2021 - 08.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored security to protect employees, customers and property.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Supervisor
Shayam International Hotel
Andhra Pradesh
01.2019 - 08.2021
- Monitored workflow to improve employee time management and increase productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conducted routine inspections to check quality and compliance with established specifications.
- Solicited customer feedback to identify and improve on areas of weakness.
- Maintained database systems to track and analyze operational data.
Education
DIPLOMA IN FOOD AND BEVERAGES SERVICES - FOOD AND BEVERAGES SERVICE
INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOL
TELANGANA INDIA 06.2017 - 11.2018
BOARD OF SECONDARY SCHOOL EDUCATION -
PRAGATI HIGH SCHOOL
TELANGANA INDIA 06.2011 - 05.2012
BOARD OF INTERMEDIATE - Mathematics, Physics, Chemistry
VASAVI JUNIOR COLLEGE
TELANGANA,INDIA 06.2012 - 06.2014
Skills
Recipes and menu planning
Performance improvement
Food plating and presentation
Dynamic, friendly hostess
Staff Scheduling
Passion for customer satisfaction
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Software
Timeline
Assistant Manager
Shyam International Hotel
08.2021 - 08.2022
Restaurant Manager
Shyam International Hotel
01.2020 - Current
Supervisor
Shayam International Hotel
01.2019 - 08.2021
DIPLOMA IN FOOD AND BEVERAGES SERVICES - FOOD AND BEVERAGES SERVICE
INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOL
06.2017 - 11.2018
BOARD OF INTERMEDIATE - Mathematics, Physics, Chemistry
VASAVI JUNIOR COLLEGE
06.2012 - 06.2014
BOARD OF SECONDARY SCHOOL EDUCATION -
PRAGATI HIGH SCHOOL
06.2011 - 05.2012