Eliza Miinj

Landmark Group

2022.03 - Current

Managed visual merchandising initiatives, creating attractive displays that enticed customers to make purchases.
Analyzed sales data to identify trends and adjust strategies for continued success in a competitive retail environment.
Trained and mentored new team members, enhancing overall sales team productivity and performance.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Created employee schedules to align coverage with forecasted demands.
Supported executive and marketing departments in promotional asset development, material deadlines, and product approvals.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to retail customers.
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Used in-store system to locate inventory and place special orders for customers.

Summary