Elizabeth Huggard
Clinton
Summary
Dynamic and customer-focused professional with extensive experience as a Cashier at Clinton Marathon Mini Mart. Proven track record in transaction processing and complaint resolution, fostering strong customer relationships. Recognized for maintaining high cleanliness standards and mentoring new employees, contributing to a positive shopping experience and increased sales.
Overview
1
1
year of professional experience
Work History
Cashier
Clinton Marathon Mini Mart
11.2024 - Current
- Operated cash register and processed transactions efficiently.
- Assisted customers with inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and gift card payments accurately.
- Learned store policies and procedures for effective customer support.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Trained new employees
- Verified accuracy of inventory received from trucks and processed payments for inventory.
- Entered new items into database to maintain up-to-date product listings.
- Reviewed and validated all paperwork to maintain operational integrity.
Education
High School Diploma -
Terre Haute North Highschool
Terre Haute, INSkills
- Cash register operation
- Transaction processing
- Customer service
- Payment handling
- Store policies
- Checkout area maintenance
- Flexible scheduling
- Customer relationship building
- Cash drawer balancing
- Merchandise restocking
- Returns processing
- Complaint resolution
- Multiple payment methods
- Product recommendations
- New employee mentoring
- Cleanliness standards
- POS technology adaptation
- Inventory management
- Operational compliance
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Money handling
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Reports and documents
- Data entry
- Basic math
Timeline
Cashier
Clinton Marathon Mini Mart
11.2024 - Current
High School Diploma -
Terre Haute North Highschool