Summary
Overview
Work History
Education
Skills
Certifications
Languages
Accomplishments
Timeline
Teacher
Elizabeth Samuel

Elizabeth Samuel

Los Angeles

Summary

Detail-oriented Business Analyst with 1 year of experience conducting analysis and research to come up with solutions to common business problems. Polished in formulating business improvement strategies and overseeing new technology and system implementation. Commercially-aware professional with in-depth knowledge of computing systems and project management techniques.

Overview

11
11
years of professional experience

Work History

Business Analyst

Accenture
12.2022 - Current

Client: Allstate Benefits US

Project: Standard Case (Transformation Project)

  • Currently working on a Transformation project on Group Insurance products – Accidental Coverage, Critical Illness and Health following Agile Methodology
  • Accelerated in onboarding different Technology partners supporting different file formats like LDeX, Employee Navigator, Simplified File Formats & MTR
  • Collaborated with stakeholders across departments to define requirements for new projects.
  • Drafted functional specifications documents outlining project scope, objectives and deliverables.
  • Created detailed process flows and user stories to document system requirements and design solutions.
  • Identified gaps between current state and desired future state operations.

Quality Engineering Specialist

Accenture
03.2021 - 11.2022

Client: Allstate Benefits US

Project: Certificate Policy & Enrollment

  • Analyzed business requirements, functional specifications, user stories and use cases for developing test plans and strategies.
  • Conducted system integration tests to ensure the applications are integrated properly with other systems.
  • Created defect reports and tracked defects throughout their lifecycle using JIRA tool.
  • Worked on Group Insurance Application project (Project in collaboration with EIS and Allstate Benefits) on Group Insurance products – Accidental Coverage, Critical Illness and Health following Agile Methodology
  • Performed root cause analysis of failed test cases and implemented corrective actions as required.

Test Lead

Accenture
07.2021 - 02.2022

Client: Allstate Benefits US

Project: Effortless Purchase Project

  • Main responsibilities included completion of the test planning including test script/scenario preparation, execution of the test scenarios using Postman/SOAP UI, managing defects during testing phases, test coordination and reporting for key stakeholders
  • Managed Execution logged and tracked defects and reported status daily to the client
  • Carried out System Integration Test (SIT).
  • Analyzed and documented business requirements to create test plans, cases, and scripts.
  • Collaborated with development teams to ensure quality of product releases.
  • Managed a team of testers in the execution of manual and automated tests.
  • Monitored bug tracking systems for resolution of defects reported by users.
  • Created detailed reports outlining results from testing activities and presented findings to stakeholders.

Senior Test Analyst

Marsh & McLennan Global Services India Pvt Ltd
12.2017 - 06.2021

Project: BenPal UK

  • Worked as a scrum master in Agile methodology using scrum-ban techniques.
  • Involved in a weekly direct communication between offshore and on-site teams.
  • Executed various types of tests such as positive and negative, boundary value analysis, and exploratory.
  • Assisted in creating user acceptance test plans based on user stories from Agile methodology teams.
  • Created detailed reports on testing results to be used by the development team.
  • Conducted system, integration, regression, smoke, and functional testing.

Senior Test Analyst

Mastek
10.2013 - 12.2017

Client: Capita Children Services

Project: Release Team

  • CSS is an Education Management system which is designed to ensure that most children are offered a single secondary school place
  • It has a centralised pupil admission and transfer system for each using XML Schemas.
  • Defining test strategies and preparing test plans
  • Executing test cases
  • Business Analysis of defects

Education

Masters in Computer Applications - Computer And Information Sciences

SNDT University
SantaCruz India
08.2013

Skills

  • Requirements Gathering
  • Business Process Improvement
  • Quality Assurance
  • Data Analysis
  • User Acceptance Testing

Certifications

  • ISTQB certified Tester Foundation Level
  • AZ-900: Microsoft Azure Fundamentals
  • LOMA 281 & 280

Languages

English
First Language
Hindi
Proficient
C2
Malayalam
Elementary
A2
Marathi
Intermediate
B1

Accomplishments

  • Received multiple performance awards (on the spot award & accolades)
  • Received Employee of the Month awards twice
  • Multiple appreciations & timely recognition
  • Pinnacle Award and ACE award in 2023

Timeline

Business Analyst

Accenture
12.2022 - Current

Test Lead

Accenture
07.2021 - 02.2022

Quality Engineering Specialist

Accenture
03.2021 - 11.2022

Senior Test Analyst

Marsh & McLennan Global Services India Pvt Ltd
12.2017 - 06.2021

Senior Test Analyst

Mastek
10.2013 - 12.2017

Masters in Computer Applications - Computer And Information Sciences

SNDT University
Elizabeth Samuel