Elizabeth Sherman
Kendallville
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
Work History
Receptionist/Tax Preparer
Jackson Hewitt
Kendallville
12.2019 - Current
- Greeted clients warmly and directed them to appropriate services.
- Managed phone calls and scheduled appointments efficiently for tax services.
- Maintained office supplies and ensured a clean, organized reception area.
- Assisted clients with paperwork and answered basic tax-related inquiries.
- Collaborated with staff to streamline customer service processes during peak seasons.
Representative
Alorica
Niles
01.2017 - 01.2018
- Assisted customers with inquiries and resolved issues effectively.
- Managed accounts and maintained accurate customer records.
- Collaborated with team members to enhance service delivery.
Education
Brookfield High School
Brookfield, OHSkills
- Appointment scheduling
- Customer service
- Tax preparation
- Office management
- Time management
- Attention to detail
- Problem solving
- Adaptability
- Multitasking and prioritization
- Positive and professional
References
References available upon request.
Timeline
Receptionist/Tax Preparer
Jackson Hewitt
12.2019 - Current
Representative
Alorica
01.2017 - 01.2018
Brookfield High School