Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Schurtz

Fort Wayne

Summary

Medical billing professional with strong focus on accuracy and efficiency in processing healthcare claims. Demonstrates thorough understanding of insurance guidelines and billing procedures. A reliable team player who adapts to changing needs and is committed to achieving optimal results through collaboration and attention to detail.


Professional sales and customer service expert known for high standards and results-driven approach. Proven history in driving sales, managing inventory, and enhancing customer satisfaction. Valued for strong collaboration skills and adaptability to changing store needs, consistently reliable and effective in achieving team goals.



Overview

10
10
years of professional experience

Work History

Commercial Biller

Parkview Regional Medical Center
03.2021 - Current
  • Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
  • Kept all patient information secure and confidential.
  • Executed billing tasks and recorded information in company databases.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Filed claims in an appropriate, timely, manner.
  • Determined proper codes for medical records and patient services.
  • Reduced billing errors by implementing strict policies and systematic procedures.

Senior Bookseller

Barnes & Noble
04.2023 - Current
  • Maintained an up-to-date knowledge of current trends in literature by regularly attending industry conferences, workshops, and networking events.
  • Trained junior staff members on excellent customer service practices, creating a consistently positive shopping experience.
  • Managed daily financial transactions, ensuring accurate accounting records and cash handling procedures were followed.
  • Enhanced bookstore atmosphere through thoughtful design elements that encouraged browsing, relaxation, and extended visits from customers.
  • Regularly run book clubs and events
  • Contributed to the development of seasonal displays showcasing popular titles and themes to drive sales during peak periods.
  • Organized successful author events, boosting store reputation and attracting new customers.
  • Established a loyal customer base with regular communication about upcoming events, promotions, and new releases.
  • Assisted customers with locating books and other materials in store.
  • Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Established strong relationships with customers to encourage repeat business.

Group Fitness Instructor

YMCA of Fort Wayne
03.2024 - Current
  • Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
  • Led weekly classes for up to 30 individuals with consistent participation and positive feedback.
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
  • Developed creative and fun fitness classes to keep participants engaged and motivated.

Medical Biller and Coder

Community Home Health Care
01.2015 - 03.2021
  • Correctly coded and billed medical claims for home health and waiver services.
  • Followed up on denials for claims and filed adjusted claims to ensure payments.
  • Worked closely with Indiana Medicaid to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
  • Processed insurance company denials by auditing diagnostic codes to determine proper reimbursement.
  • Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.

Education

Associate of General Studies -

Ivy Tech Community College
Fort Wayne, Indiana

Skills

  • Billing
  • Data entry proficiency
  • Regulatory compliance
  • File management
  • Deadline driven
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • HIPAA compliance
  • Verbal and written communication

Timeline

Group Fitness Instructor

YMCA of Fort Wayne
03.2024 - Current

Senior Bookseller

Barnes & Noble
04.2023 - Current

Commercial Biller

Parkview Regional Medical Center
03.2021 - Current

Medical Biller and Coder

Community Home Health Care
01.2015 - 03.2021

Associate of General Studies -

Ivy Tech Community College
Elizabeth Schurtz