Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elizabeth Dawn Long

Auburn

Summary

With a strong background in the service industry, I am eager to transition into a role that allows me to further develop my passion for sales. I seek an opportunity where I can expand my knowledge, grow professionally and personally, and apply my skills to contribute to the success of both the team and the organization. My goal is to join a company that values growth and innovation, where I can refine my sales expertise and take on new challenges in a dynamic environment.

Overview

11
11
years of professional experience

Work History

Manager

Connors Rooftop
Fort Wayne
04.2024 - Current
  • Time Management & Multitasking: Juggled multiple tasks and priorities in a fast-paced environment.
  • Inventory Control: Managed stock levels and minimized waste to reduce costs.
  • Staff Scheduling: Created efficient staff schedules to meet business needs.
  • Operational Efficiency & Shift Management: Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Problem Solving: Quickly addressed operational challenges and customer complaints.
  • Health & Safety Compliance: Ensured adherence to food safety regulations and workplace safety.
  • Crisis Management: Effectively handled emergencies and unexpected situations to maintain operations.

Bartender

Summit Grill
Fort Wayne
05.2021 - 04.2024
  • Customer Service & Conflict Resolution: Delivered exceptional service, resolved complaints, and created a welcoming atmosphere.
  • Mixology & Menu Knowledge: Expert in crafting cocktails and providing drink recommendations.
  • Cash Handling & POS Systems: Proficient in cash register operations and POS transactions.
  • Multitasking & Organization: Managed multiple orders and maintained a clean, efficient bar area during peak hours.
  • Sales & Upselling: Boosted sales through upselling and promoting premium drinks.
  • Team Collaboration: Worked seamlessly with kitchen staff, bartenders, and wait staff to ensure smooth operations.

Server

Olive Garden
Fort Wayne
05.2020 - 05.2021
  • Fast-Paced Environment: Gained experience working under pressure, refining skills and developing a systematic approach to service.
  • Service Procedures & Guest Experience: Gained insight into the reasoning behind service steps and procedures, enhancing the overall guest experience.

Server/Bartender/Hostess

Cebolla's
Fort Wayne/Auburn
01.2014 - 05.2020
  • Career Development: Built skills that laid the foundation for my career growth.
  • Role Advancement & Versatility: Advanced through roles, becoming more versatile and confident in my service abilities.

Education

Esthetician License -

Art22 Academy
Fort Wayne, Indiana
01-2021

Diploma -

Garrett High School
Garrett, Indiana
01-2017

Skills

  • Customer Service
  • Sales Strategy and Execution
  • Effective Communication
  • Problem-solving and Conflict Resolution
  • Team Communication
  • Multitasking and Time Management

References

Available upon request.

Timeline

Manager

Connors Rooftop
04.2024 - Current

Bartender

Summit Grill
05.2021 - 04.2024

Server

Olive Garden
05.2020 - 05.2021

Server/Bartender/Hostess

Cebolla's
01.2014 - 05.2020

Esthetician License -

Art22 Academy

Diploma -

Garrett High School
Elizabeth Dawn Long