Elizabeth Dawn Long
Auburn
Summary
With a strong background in the service industry, I am eager to transition into a role that allows me to further develop my passion for sales. I seek an opportunity where I can expand my knowledge, grow professionally and personally, and apply my skills to contribute to the success of both the team and the organization. My goal is to join a company that values growth and innovation, where I can refine my sales expertise and take on new challenges in a dynamic environment.
Overview
11
11
years of professional experience
Work History
Manager
Connors Rooftop
Fort Wayne
04.2024 - Current
- Time Management & Multitasking: Juggled multiple tasks and priorities in a fast-paced environment.
- Inventory Control: Managed stock levels and minimized waste to reduce costs.
- Staff Scheduling: Created efficient staff schedules to meet business needs.
- Operational Efficiency & Shift Management: Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Problem Solving: Quickly addressed operational challenges and customer complaints.
- Health & Safety Compliance: Ensured adherence to food safety regulations and workplace safety.
- Crisis Management: Effectively handled emergencies and unexpected situations to maintain operations.
Bartender
Summit Grill
Fort Wayne
05.2021 - 04.2024
- Customer Service & Conflict Resolution: Delivered exceptional service, resolved complaints, and created a welcoming atmosphere.
- Mixology & Menu Knowledge: Expert in crafting cocktails and providing drink recommendations.
- Cash Handling & POS Systems: Proficient in cash register operations and POS transactions.
- Multitasking & Organization: Managed multiple orders and maintained a clean, efficient bar area during peak hours.
- Sales & Upselling: Boosted sales through upselling and promoting premium drinks.
- Team Collaboration: Worked seamlessly with kitchen staff, bartenders, and wait staff to ensure smooth operations.
Server
Olive Garden
Fort Wayne
05.2020 - 05.2021
- Fast-Paced Environment: Gained experience working under pressure, refining skills and developing a systematic approach to service.
- Service Procedures & Guest Experience: Gained insight into the reasoning behind service steps and procedures, enhancing the overall guest experience.
Server/Bartender/Hostess
Cebolla's
Fort Wayne/Auburn
01.2014 - 05.2020
- Career Development: Built skills that laid the foundation for my career growth.
- Role Advancement & Versatility: Advanced through roles, becoming more versatile and confident in my service abilities.
Education
Esthetician License -
Art22 Academy
Fort Wayne, Indiana01-2021
Diploma -
Garrett High School
Garrett, Indiana01-2017
Skills
- Customer Service
- Sales Strategy and Execution
- Effective Communication
- Problem-solving and Conflict Resolution
- Team Communication
- Multitasking and Time Management
References
Available upon request.
Timeline
Manager
Connors Rooftop
04.2024 - Current
Bartender
Summit Grill
05.2021 - 04.2024
Server
Olive Garden
05.2020 - 05.2021
Server/Bartender/Hostess
Cebolla's
01.2014 - 05.2020
Esthetician License -
Art22 Academy
Diploma -
Garrett High School