Elizabeth (Liz) Weldy

• Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
• Recruited and trained several individuals to work in light industrial positions, Skilled Trades, and Office Services.
• Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
• Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
• Inside Sales
• Managed applicant tracking system (Q$4) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
• Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
• Advertised job opportunities on social media platforms and job boards.
• Collaborated with hiring managers to develop detailed job descriptions that accurately reflected the requirements and expectations of each role.
• Developed and facilitated new-hire orientations.
• Hired employees and initiated new hire paperwork process.
• Completed human resource operational requirements by scheduling and assigning employees.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.

• Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
• Answering phones.
• Set up new tax appointments or rescheduled appointments, and scanned in tax documents.
• Reminder calls and sales calls to bring back previous clients.
• Help answer any tax questions I could or resolved customers complaints,
• Check in and out clients before or after tax appointment, take cash, check, or credit.
• Balance drawer and set up bank deposits.
• Keep the office organized and running smoothly.
• Built strong relationships with customers through positive attitude and attentive response.
• Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
• Accounts Receivable, Accounts Payable.
• Creating Invoices through Quickbooks for Monthly Retainers, and other Billing charges.

This is Normally a seasonal position that I work as a Customer Service Professional part time evenings/weekends through the tax season, but I was offered the Associate Team Leader Position at the Shipshewana, IN H&R Block office for 2024 Tax season.

• Greeted customers and dealers via telephone to answer questions, resolve and source parts needed.
• Assisted Dealers and Retail Customers in finding appropriate parts promptly through email
• Identified specific replacement parts to meet customers and dealers needs, making accurate suggestions with confidence.
• Check web portal daily from dealers, to make sure parts were accurate for that unit.
• Create and submit orders for Dealers and Retail Customers for their units.
• Maintained emails daily, accurately, and stay organized

and on task.

• Tracked customer and supply chain details for precise and timely fulfillment.

Taking all recruiting phone calls.

Vetting all drivers.

Collecting all driver paper work prior to orientation using Google Docs, Excel and Word.

Orientation paperwork as well as checking their trucks to make sure they had all proper equipment to run.

Answering questions after hiring them to drive for us if they needed.

De-leasing drivers after they quit or fired.

Checking logs and annual reviews for drivers.

Keeping updated records for all drivers.

BOLs and invoicing for Trailers

Daily Bank Runs

Scanning, and inputting driver paperwork in the system

Filing

Keeping the office organized and flowing efficiently

• Placing or taking 50-100 calls a day using the data base provided or career builder, and other social media platforms. Listing a job on Career Builder or other social media platforms
• Vetting candidates for the positions I had open or calling companies to tell them about a great candidate I had that they needed to interview.
• Onboarding for all potential candidates.
• Setting up interviews, and follow up calls after interviews with candidate and company.
• Sales calls to help fill positions they have open as well as sending quotes for potential business from other companies.
• Placing candidates in jobs or helping potential candidates with resumes.
• Weekly follow up calls with my employees and the company.
• Coaching calls with my employees and company.
• Firing employees or placing in another job.
• Every 2-3 months on call the entire week 24 hours for all 4 staffing agencies to take calls for attendance from our employees and reporting to companies if needed.