Ella Sowa
Portage
Overview
6
6
years of professional experience
Work History
Sales Associate
Once Upon a Child- Valparaiso
Valparaiso, IN
11.2025 - Current
- Assisted customers in selecting products, enhancing their shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to maximize visibility and appeal.
- Collaborated with team members to ensure efficient store operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Behavior Technician
Circle City ABA
Valparaiso, IN
02.2026 - 04.2026
- Implemented individualized behavior intervention plans to support client progress.
- Assisted in data collection and analysis for behavioral assessments.
- Engaged clients in therapeutic activities to promote skill development.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Sales Associate
Once Upon a Child Crown Point
Crown Point, IN
08.2025 - 11.2025
- Participated in promotional events, driving sales through engaging customer interactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cheer Coach
Envy Elite Athletics
Merrillville, IN
10.2024 - 05.2025
- Developed training plans to enhance athletes' performance and skill levels.
- Fostered teamwork and sportsmanship among diverse group of cheerleaders.
- Organized and executed practice sessions, ensuring adherence to safety protocols.
- Mentored junior coaches, sharing best practices for effective team management.
- Collaborated with parents to communicate goals and expectations effectively.
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Developed athletes'' skills through personalized training plans, resulting in improved competition results.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
Sales Associate
Discount Fireworks
Hammond, IN
04.2020 - 07.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock counts and organization.
- Operated point-of-sale systems efficiently, processing transactions with attention to detail.
- Demonstrated product knowledge to address customer inquiries effectively.
- Collaborated with team members to create visually appealing merchandise displays.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Psychology
Indiana University
INHigh School Diploma -
Indiana Digital Learning School
Remote 05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Outgoing personality
- Cash handling
- Money handling
- Client service
Timeline
Behavior Technician
Circle City ABA
02.2026 - 04.2026
Sales Associate
Once Upon a Child- Valparaiso
11.2025 - Current
Sales Associate
Once Upon a Child Crown Point
08.2025 - 11.2025
Cheer Coach
Envy Elite Athletics
10.2024 - 05.2025
Sales Associate
Discount Fireworks
04.2020 - 07.2021
Psychology
Indiana University
High School Diploma -
Indiana Digital Learning School