Elle Decker
New Albany
Summary
Highly motivated team player with 16 years of experience in client services and coordinating, offering exceptional communication and management skills. Proven proficiency in event planning, budget preparation and staff development with a keen eye to detail.
Overview
11
11
years of professional experience
Work History
Sr. Transaction Processor- Special Issuance Group
Computershare Investor Services
04.2022 - Current
- Fulfill and approve financial transactions such as wires, checking and transfers among global accounts.
- Conducted thorough audits of processed transactions, ensuring accuracy and compliance with regulations.
- Reconciled documentation of file to provide accurate transfer of funds.
- Process and approve bond applications and redemptions
- Quality Access end of day deposits as well as total sum of transactions of files, fulfilled by team throughout the day
Director of Catering
Wiltshire At The Speed
06.2021 - 05.2022
- Secure new clients and accounts by analyzing and catering products to specific needs.
- Devise and implement strategies for new business cultivation, creating unique experiences for each client.
- Coordinate with multiple other planners to ensure layouts, seating charts, timelines and items are accurate, in order to orchestrate best possible event.
- Recruit and supervise catering staff to reinforce adherence to organizational policies and safety regulations.
- Respond to initial inquiries, coordinating facility tours and food tastings.
- Handle payment collection of events and payroll of 20+ employees.
- Hire and train both permanent and temporary staff members.
- Design catering packages to increase sales and customer experience.
Unit Coordinator
Baptist Health Floyd Hospital
10.2019 - 06.2021
- Coordinated clinical and non-clinical ancillary services of assigned patient care units, medical consultations, communication between staff and management, maintenance, central supplies, admission/ discharges as well as related unit support functions across five in patient med/surg units.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Collected and analyzed data related to customer service, patient charges and supply utilization.
Transaction Processing Specialist- State of Israel
Computershare Investor Services
11.2017 - 11.2019
- Prepared orders to orchestrate transfers of bonds, bond applications, tracked transactions and documented activities with detailed records.
- Organized securities sales and purchases on behalf of customers and State of Israel.
- Input transfer data into subsystems and manually updated account information as well certificate records.
- Prepared forms such as receipts, withdrawal orders or transfer confirmations based on transaction requests from stockholders.
- Verified ownership and transaction information and dividend distribution instructions to check conformance with governmental regulations using stock records and reports.
Surgical Coordinator
Advanced ENT And Allergy
12.2013 - 11.2017
- Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
- Coordinated with multiple facilities between five different hospital to set up surgeries for four highly skilled specialized surgeons.
- Counseled patients regarding financial aspect of surgeries as well as collected all payment for operations.
- Managed master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability.
- Collaborated with insurance companies to gain authorizations using coding as well as ICD10.
- Completed skilled administrative work to support all office staff and operational requirements.
Education
No Degree - Photojournalism
Western Kentucky University
Bowling Green, KY05.2009
No Degree - Design And Visual Communications
University of Louisville
Louisville, KY05.2013
Associate of Applied Science - Massage Therapy
Advanced Massage Therapeutics
Louisville Ky12.2015
Skills
- Recruitment
- Project Management
- Training and Development
- Coordinating
- Team Management
- Staff Scheduling
- Customer service
- Analytical and Critical Thinking
- Efficient in Operations
- Troubleshooting
- Data management
- Communications
- Detail Oriented
- Managing Deadlines
- Staff supervision
- Menu Development
Accomplishments
Hospital Recognition
Superhero in Scrubs
Within two months of being in my current position, I received the award of 'Superhero in Scrubs' given on behalf of Baptist Health. This award if given to people who 'go above and beyond' in their role within the clinical setting and embody what Baptist represents.
Timeline
Sr. Transaction Processor- Special Issuance Group
Computershare Investor Services
04.2022 - Current
Director of Catering
Wiltshire At The Speed
06.2021 - 05.2022
Unit Coordinator
Baptist Health Floyd Hospital
10.2019 - 06.2021
Transaction Processing Specialist- State of Israel
Computershare Investor Services
11.2017 - 11.2019
Surgical Coordinator
Advanced ENT And Allergy
12.2013 - 11.2017
No Degree - Photojournalism
Western Kentucky University
No Degree - Design And Visual Communications
University of Louisville
Associate of Applied Science - Massage Therapy
Advanced Massage Therapeutics
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