Summary
Overview
Work History
Education
Skills
Timeline
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Ellen Hall

Lafayette

Summary

Dynamic professional with extensive experience at Auto Express, excelling in cash handling and regulatory compliance. Proven ability to manage complex document processes while delivering exceptional customer service. Recognized for meticulous attention to detail and effective multitasking, ensuring seamless operations and compliance with state regulations.

Overview

25
25
years of professional experience

Work History

Senior Office Assistant

Auto Express
Lafayette
03.2019 - Current
  • Cash handling: receive, record, and reconcile payments from customers daily, transport hard cash to banks of up to $50,000, post funding from banks, and be responsible for maintaining cash in a safe that is insured for $18,000.
  • Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicle titles in-state and out-of-state. Answered all titling questions from sales department and customers. I figured all deals and prepared titles, making sure liens were listed and uploaded to Auto Data Direct, an online titling database. Responsible for checking in vehicle titles, verifying mileage, pulling Carfax reports weekly, and perfecting any discrepancies.
  • Maintained current DMV title regulations knowledge for each state and processed compliant paperwork regardless of states involved.
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Administration: organize and maintain both digital and physical filing systems for efficient document retrieval; enter invoices into the dealership's online database, IDMS. Pulled reports for export from Omnique and AccountingLink to QuickBooks online, supervised and mentored junior office staff, delegating and overseeing administrative tasks

Toddlers/Lead Two's Teacher

Bright Horizons-SIA Child Development Center
Lafayette
02.2000 - 02.2019
  • Responsible for constructing weekly lesson plans with age-appropriate activities.
  • Met with parents and guardians to discuss students' progress and areas requiring improvement through parent-teacher conferences.
  • Communicating with parents daily through the online program, Bright Day, documentation boards, phone calls, and emails.
  • Maintained state and NAEYC requirements.
  • Maintained a safe and orderly learning environment for all students.

Commercial Office Receptionist & Cleaner

Summit Financial Group of Indiana
Lafayette
08.2014 - 10.2018
  • Maintained professional confidentiality of client information.
  • Responsible for answering phone calls, scheduling appointments with clients.
  • Regularly scanned and uploaded the client's paperwork into Red Tail, an online database.
  • Managed the cleanliness of the office through weekly housekeeping duties.

Education

Associate of Science - Family And Consumer Education

Vincennes University
Vincennes, IN
05-1997

Skills

  • Data entry
  • Title processing
  • Customer service
  • Attention to detail
  • Multitasking capacity
  • Proficient in Microsoft Word, and basic computer skills
  • Knowledge with printer, fax machine, cash counter, scanner software, multi-phone line

Timeline

Senior Office Assistant

Auto Express
03.2019 - Current

Commercial Office Receptionist & Cleaner

Summit Financial Group of Indiana
08.2014 - 10.2018

Toddlers/Lead Two's Teacher

Bright Horizons-SIA Child Development Center
02.2000 - 02.2019

Associate of Science - Family And Consumer Education

Vincennes University

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Ellen Hall