Summary
Overview
Work History
Education
Skills
Timeline
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Elliott Mims III

Indianapolis,IN

Summary

Dynamic and dedicated professional with experience at Signature Aviation, excelling in aircraft marshalling and fueling operations. Recognized for exceptional customer service and strong work ethic, ensuring safety and efficiency in high-pressure environments. Proven ability to mentor peers and enhance team performance while maintaining operational readiness and client satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Line Service Technician

Signature Aviation
11.2024 - Current
  • Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
  • Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
  • Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
  • Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.

Online Personal Shopper

Walmart
09.2022 - 02.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Front Crew Member/Night Shift Filler

Qdoba
08.2021 - 10.2022
  • Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
  • Assisted in inventory management, helping to reduce waste and maintain optimal stock levels for smooth operations.
  • Mentored junior staff members on best practices for customer interactions, promoting a culture of excellent service within the team.
  • Received positive feedback from customers on numerous occasions, contributing to the establishment''s reputation for excellent service.
  • Implemented efficient time management strategies during busy periods, prioritizing tasks for maximum productivity and minimal wait times for customers.

Education

High School Diploma -

Ben Davis High School
Indianapolis, IN
06-2023

Skills

  • Ramp safety awareness
  • Aircraft marshalling
  • Aircraft fueling
  • Flight line operations
  • Baggage handling
  • Refueling truck operation
  • Towbar and tug operation
  • Customer service
  • Customer assistance
  • Fast Paced
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Timeline

Line Service Technician

Signature Aviation
11.2024 - Current

Online Personal Shopper

Walmart
09.2022 - 02.2024

Front Crew Member/Night Shift Filler

Qdoba
08.2021 - 10.2022

High School Diploma -

Ben Davis High School
Elliott Mims III