Elliott Mims III
Indianapolis,IN
Summary
Dynamic and dedicated professional with experience at Signature Aviation, excelling in aircraft marshalling and fueling operations. Recognized for exceptional customer service and strong work ethic, ensuring safety and efficiency in high-pressure environments. Proven ability to mentor peers and enhance team performance while maintaining operational readiness and client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Line Service Technician
Signature Aviation
11.2024 - Current
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
Online Personal Shopper
Walmart
09.2022 - 02.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
Front Crew Member/Night Shift Filler
Qdoba
08.2021 - 10.2022
- Addressed customer concerns promptly and professionally, resolving issues to maintain high levels of satisfaction.
- Assisted in inventory management, helping to reduce waste and maintain optimal stock levels for smooth operations.
- Mentored junior staff members on best practices for customer interactions, promoting a culture of excellent service within the team.
- Received positive feedback from customers on numerous occasions, contributing to the establishment''s reputation for excellent service.
- Implemented efficient time management strategies during busy periods, prioritizing tasks for maximum productivity and minimal wait times for customers.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN06-2023
Skills
- Ramp safety awareness
- Aircraft marshalling
- Aircraft fueling
- Flight line operations
- Baggage handling
- Refueling truck operation
- Towbar and tug operation
- Customer service
- Customer assistance
- Fast Paced
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Line Service Technician
Signature Aviation
11.2024 - Current
Online Personal Shopper
Walmart
09.2022 - 02.2024
Front Crew Member/Night Shift Filler
Qdoba
08.2021 - 10.2022
High School Diploma -
Ben Davis High School
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