ELSTON FELIX FERNANDES
Mysore
Summary
Results-driven Accounts Receivable Supervisor with 5+ years of progressive experience in finance and AR operations. Proven track record of leading a team of 11 analysts, strengthening cash flow, and optimizing end-to-end receivables across cash application, reconciliation, collections, and credit analysis. Deep expertise in Oracle ERP (Fusion Cloud), NetSuite, SAP, HighRadius, and Billtrust. Consistently delivers operational excellence through process automation, system implementations, and cross-functional collaboration - all while maintaining strict financial controls and compliance.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Supervisor
Forward Air
Mysore
05.2025 - Current
- Supervise 11 AR analysts with full accountability for SLA adherence, onboarding, continuous training, and KPI performance; drove measurable improvements in productivity, accuracy, and turnaround time.
- Oversee high-volume cash application (ACH, wires, checks) via Billtrust and Oracle Fusion; ensure precise invoice matching, proactively reduce unapplied cash balances, and validate all US Bank uploads and transactions.
- Manage end-to-end AR across Oracle Fusion Cloud and NetSuite; review and approve credit memos, write-offs, and adjustments; own month-end close, reporting, and reconciliation with high accuracy.
- Design and execute collections strategy that actively reduces DSO and outstanding receivables; resolve escalations, short payments, and billing disputes; coordinate directly with customers to accelerate payment cycles.
- Produce AR aging, BOT, and payment performance reports; identify workflow gaps and champion process improvement initiatives that cut cycle time and boost overall team efficiency.
- Conduct rigorous credit assessments via D&B; Finance Analytics; assign credit limits and maintain up-to-date customer risk profiles in Salesforce CRM.
Analyst III - Business Process Transactions
DXC Technology
Bangalore
11.2021 - 11.2024
- Directed end-to-end AR processes - invoice generation, payment posting, and reconciliation - for US-based clients, consistently exceeding SLA and TAT benchmarks.
- Processed high-volume payments (ACH, wire, check) with a focus on accuracy and timeliness; analyzed daily payment reports to monitor SLA compliance and flag exceptions.
- Spearheaded month-end and quarter-end close activities; resolved customer disputes through cross-functional coordination with sales, operations, and client teams.
- Deployed HighRadius Smart Match automation to accelerate payment-to-invoice matching, reducing manual processing effort by an estimated 40% and cutting error rates significantly.
- Leveraged SAP ERP for invoice processing, reconciliation, and reporting; cultivated strong client relationships through regular communication and proactive issue resolution.
Financial Analyst
Supreet Souharda Credit Sahakari Niyamita
Honnavar
10.2020 - 10.2021
- Managed daily banking transactions (deposits, loans, account activities), cash handling, and accurate ledger maintenance for a high-traffic credit cooperative.
- Executed KYC verification and customer onboarding in full compliance with regulatory requirements; supported internal audit reporting and documentation.
- Oversaw complete loan lifecycle management including disbursement tracking, EMI schedules, and proactive recovery follow-ups.
Education
MBA - Marketing
CMS Business School
01-2020
Bachelor of Commerce (B.Com) -
S.D.M College
01-2018
Pre-University Course (PUC) -
M.P.E.S SDM PU College
01-2015
SSLC -
Marthoma English Medium School
01-2013
Skills
- End-to-End AR Management
- Cash Application
- Invoice Processing
- Bank Reconciliation
- Collections & Dispute Resolution
- Credit Analysis
- Unapplied Cash Management
- Month-End Close
- Year-End Close
- Oracle ERP Fusion Cloud
- NetSuite
- SAP ERP
- HighRadius Smart Match
- Billtrust
- AS400
- Salesforce CRM
- MS Excel
- VLOOKUP
- Pivot Tables
- AR Aging Reports
- BOT Reports
- Financial Reporting
- KPI Performance Tracking
- SLA Performance Tracking
- Team Management
- Onboarding
- Training
- Workflow Optimization
- SLA Management
- TAT Management
- Stakeholder Relations
- Client Relations
- Audit Compliance
- Internal Controls
- KYC Compliance
- Regulatory Compliance
- Financial Accuracy
- Risk Mitigation
Languages
- Kannada
- Hindi
- Konkani
- English
- Kannada
- Hindi
- Konkani
Core Competencies
End-to-End AR Management, Cash Application (ACH / Wire / Check), Invoice Processing, Bank Reconciliation, Collections & Dispute Resolution, Credit Analysis, Unapplied Cash Management, Month-End / Year-End Close, Oracle ERP Fusion Cloud, NetSuite, SAP ERP, HighRadius Smart Match, Billtrust, AS400, Salesforce CRM, MS Excel (VLOOKUP, Pivot Tables), AR Aging & BOT Reports, Financial Reporting, KPI & SLA Performance Tracking, D&B; Finance Analytics, Team Management (11 Analysts), Onboarding & Training, Workflow Optimization, SLA / TAT Management, Stakeholder & Client Relations, Audit Compliance, Internal Controls, KYC & Regulatory Compliance, Financial Accuracy & Risk Mitigation
Timeline
Accounts Receivable Supervisor
Forward Air
05.2025 - Current
Analyst III - Business Process Transactions
DXC Technology
11.2021 - 11.2024
Financial Analyst
Supreet Souharda Credit Sahakari Niyamita
10.2020 - 10.2021
MBA - Marketing
CMS Business School
Bachelor of Commerce (B.Com) -
S.D.M College
Pre-University Course (PUC) -
M.P.E.S SDM PU College
SSLC -
Marthoma English Medium School