Sketching
Eltesham Shams
Project Coordinator/PMO
Patna
Summary
Experienced and self-motivated Project Management Officer bringing forth effective Project Management in Information Technology. Adept in all aspects of project management including planning, budget management, and coordinating all working parts of a project.
Overview
3
3
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Associate Project Management
DXC Technology Pvt. Ltd.
Noida
01.2022 - Current
- Developed and implemented system for tracking and monitoring project progress, resulting in improved project management
- Monitored project progress using project management tools and provided regular updates to stakeholders
- Developed project presentations for executive management to communicate project progress and results
- Monitored Jira software for client raised requested ticket till ticket is closed
- Providing access and monitoring SharePoint for project
- Keeping track of resources in collaboration with TA team hiring of new resources
- Monitoring Power Bi Dashboard and feeding data for project
- Creating IWO's for project resource requirement
- Creating Sprint reports from Jira and Power Bi
- Creating Planning and Release Documentation and sending for its approval.
- Facilitated effective communication among team members by conducting regular meetings and promoting collaborative working environment
- Supported senior project managers in executing complex initiatives by performing research, data analysis, and presentation preparation tasks as needed
- Coordinated cross-functional teams to successfully achieve project milestones and objectives
Branch Sales Manager-DM1
ICICI Bank Pvt. Ltd.
Lucknow
03.2021 - 12.2021
- Expertly handled open market channel, skillfully managing all leads and files related to mortgage loans
- Provided support to Direct Sourcing Agents of bank to ensure smooth loan processing journey for customers
- Proactively nurtured relationships with business channel partners to maintain strong collaborative ties
- Consistently achieved targets for login and disbursement, contributing to success of branch and bank.
- Interviewed, hired and developed team of 8.
- Addressed client concerns or complaints promptly with empathy and professionalism; resolved issues efficiently without compromising on service excellence standards
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to overall success of branch
- Set clear performance goals for sales team, providing regular feedback on progress toward targets while offering support where needed
Education
MBA - Marketing & Finance
BBD University
Lucknow, India 06.2019 - 05.2021
B.Com(Professional) -
St. Xavier's College Of Management & Technology
Patna 05.2015 - 05.2018
Skills
Meeting facilitation
Jira
Microsoft Excel
Microsoft Power Bi
MS Office
Communication Skills
Project Scheduling
Task Delegation
Microsoft PowerPoint
Meeting facilitation
Calm Under Pressure
Flexible and Adaptable
Team Management
Certification
PowerBI Essential Training & Dashboard, LinkedIn, 01/2024, 02/2024
Interests
Exploring Places
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Project Management
DXC Technology Pvt. Ltd.
01.2022 - Current
Branch Sales Manager-DM1
ICICI Bank Pvt. Ltd.
03.2021 - 12.2021
MBA - Marketing & Finance
BBD University
06.2019 - 05.2021
B.Com(Professional) -
St. Xavier's College Of Management & Technology
05.2015 - 05.2018