Summary
Overview
Work History
Education
Skills
Certification
Interests
Quote
Work Availability
Timeline
OperationsManager
Eltesham Shams

Eltesham Shams

Project Coordinator/PMO
Patna

Summary

Experienced and self-motivated Project Management Officer bringing forth effective Project Management in Information Technology. Adept in all aspects of project management including planning, budget management, and coordinating all working parts of a project.

Overview

3
3
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Associate Project Management

DXC Technology Pvt. Ltd.
Noida
01.2022 - Current
  • Developed and implemented system for tracking and monitoring project progress, resulting in improved project management
  • Monitored project progress using project management tools and provided regular updates to stakeholders
  • Developed project presentations for executive management to communicate project progress and results
  • Monitored Jira software for client raised requested ticket till ticket is closed
  • Providing access and monitoring SharePoint for project
  • Keeping track of resources in collaboration with TA team hiring of new resources
  • Monitoring Power Bi Dashboard and feeding data for project
  • Creating IWO's for project resource requirement
  • Creating Sprint reports from Jira and Power Bi
  • Creating Planning and Release Documentation and sending for its approval.
  • Facilitated effective communication among team members by conducting regular meetings and promoting collaborative working environment
  • Supported senior project managers in executing complex initiatives by performing research, data analysis, and presentation preparation tasks as needed
  • Coordinated cross-functional teams to successfully achieve project milestones and objectives

Branch Sales Manager-DM1

ICICI Bank Pvt. Ltd.
Lucknow
03.2021 - 12.2021
  • Expertly handled open market channel, skillfully managing all leads and files related to mortgage loans
  • Provided support to Direct Sourcing Agents of bank to ensure smooth loan processing journey for customers
  • Proactively nurtured relationships with business channel partners to maintain strong collaborative ties
  • Consistently achieved targets for login and disbursement, contributing to success of branch and bank.
  • Interviewed, hired and developed team of 8.
  • Addressed client concerns or complaints promptly with empathy and professionalism; resolved issues efficiently without compromising on service excellence standards
  • Coached and mentored sales team members to enhance individual performance, ultimately contributing to overall success of branch
  • Set clear performance goals for sales team, providing regular feedback on progress toward targets while offering support where needed

Education

MBA - Marketing & Finance

BBD University
Lucknow, India
06.2019 - 2021.05

B.Com(Professional) -

St. Xavier's College Of Management & Technology
Patna
05.2015 - 2018.05

Skills

Meeting facilitation

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Certification

PowerBI Essential Training & Dashboard, LinkedIn, 01/2024, 02/2024

Interests

Sketching

Exploring Places

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Associate Project Management

DXC Technology Pvt. Ltd.
01.2022 - Current

Branch Sales Manager-DM1

ICICI Bank Pvt. Ltd.
03.2021 - 12.2021

MBA - Marketing & Finance

BBD University
06.2019 - 2021.05

B.Com(Professional) -

St. Xavier's College Of Management & Technology
05.2015 - 2018.05

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Eltesham ShamsProject Coordinator/PMO