Emily Carpenter
KOKOMO
Summary
Experienced professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.
High-achieving management professional possessing excellent communication, organizational, and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful sales techniques with an emphasis on landing bids and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Driver and Transport Manager
Integrated Services Inc
Kokomo
07.2023 - Current
- Managed daily transport schedules for efficient delivery routes.
- Coordinated vehicle maintenance to ensure safety and compliance.
- Supervised a team of drivers to enhance workflow and performance.
- Communicated with clients to address transport inquiries and concerns.
- Implemented process improvements to streamline logistics operations.
- Resolved customer complaints regarding transport services promptly and effectively.
- Recruited, trained and managed a team of drivers in accordance with company policies.
- Organized routes for drivers, monitored their performance and maintained records of driver activities.
- Identified areas where improvements could be made to increase efficiency and reduce costs.
Sterile Processing Technician
Ascension St Vincent Hospital
Kokomo
04.2022 - 07.2023
- Sterilized surgical instruments using autoclaves and chemical solutions.
- Inspected medical equipment for cleanliness and functionality before use.
- Prepared and organized sterile supplies for surgical procedures.
Fence Estimator
Teachers Landscaping and Fence
04.2021 - 04.2023
- Evaluated project specifications to determine accurate material and labor costs.
- Prepared detailed cost estimates for landscaping and fencing projects.
- Collaborated with clients to understand project needs and expectations.
- Analyzed completed projects to compare estimated costs to actual costs, determining reasons for discrepancies.
Education
Kokomo High School
Kokomo, INSome College (No Degree) - General
Indiana University, Kokomo
Kokomo, INSkills
- Effective communication
- Problem solving
- Detail orientation
- Conflict resolution
- Adaptable Decision-making
- Team leadership qualities
References
References available upon request.
Timeline
Driver and Transport Manager
Integrated Services Inc
07.2023 - Current
Sterile Processing Technician
Ascension St Vincent Hospital
04.2022 - 07.2023
Fence Estimator
Teachers Landscaping and Fence
04.2021 - 04.2023
Kokomo High School
Some College (No Degree) - General
Indiana University, Kokomo