Summary
Overview
Work History
Education
Skills
Timeline
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Emily Kolb

Evansville,IN

Summary

  • Are you looking for an Office assistant with a pleasant personality?
  • 5 years of hands on experience in Customer Service
  • Knowledge of the latest technology in Microsoft Word and Outlook
  • Excellent Customer Interaction
  • An eager person willing to learn I am that individual that would be an asset to your company. I have been out of work for an extended period due to some medical issues that needed to be worked on. I am ready, willing and able to start working again. I have submitted my application and would like to discuss with you the opportunity to be a Office Assistant. I would be available to speak with you at any time during the day at your earliest convenience. If I am unavailable, please feel free to leave a voice mail and I will return your call as soon as I am available. Thank you for taking the time to review my Resume. Sincerely, Emily Kolb

Overview

6
6
years of professional experience

Work History

Store Associate

Gordan Food Service
09.2025 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Sales Associate

Evansville Rescue Mission Thrift Store
01.2024 - 07.2025
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Sales Associate/Part Time Manager

Lane Bryant
11.2019 - 10.2022
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

William Henry Harrison High School
Evansville, IN
05-2003

Skills

  • Product display
  • Effective communication
  • Team leadership
  • Customer assistance
  • Sales target achievement
  • Inventory control
  • Retail transactions processing
  • Relationship building
  • Inventory assessment
  • POS system operation
  • Cash handling accuracy
  • Team collaboration
  • Point-of-sale implementation
  • Customer service
  • Order fulfillment
  • Upselling and cross selling
  • Event planning
  • Visual merchandising
  • Product support
  • Product merchandising
  • POS systems
  • Shipment processing
  • Safety oversight

Timeline

Store Associate

Gordan Food Service
09.2025 - Current

Sales Associate

Evansville Rescue Mission Thrift Store
01.2024 - 07.2025

Sales Associate/Part Time Manager

Lane Bryant
11.2019 - 10.2022

High School Diploma -

William Henry Harrison High School

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Emily Kolb