Dedicated assistant manager with expertise in customer service, team leadership, and conflict resolution. Proven ability to oversee daily operations while mentoring staff to drive client satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Sugaring Nyc
Schererville
07.2023 - Current
Oversaw daily operations to ensure smooth service delivery and client satisfaction.
Trained and mentored staff on service techniques and product knowledge.
Greeted and assisted visitors, ensuring a welcoming reception area.
Scheduled appointments, coordinating calendars for staff and clients.
Scheduled and confirmed appointments.
Team Member
Five Guys Burger And Fries
Crown Point
05.2023 - 07.2023
Prepared and cooked menu items following established recipes and portion guidelines.
Managed kitchen inventory, ensuring freshness and proper storage of ingredients.
Assisted in training new cooks on food safety practices and cooking techniques.
Shift Lead
Glorious and Jamba
Crown Point
08.2020 - 05.2023
Supervised daily operations and ensured compliance with health and safety standards.
Trained new team members on company policies and customer service techniques.
Managed inventory levels and coordinated restocking of supplies as needed.
Maintained cleanliness and organization in the work area for efficiency.
Performed opening and closing procedures such as setting alarm systems, counting money.