Emily Marks
Plainfield
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Skilled in handling and feeding animals, providing enrichment activities and supporting highest standards of animal care. Additionally, a high level of organizational skills and want to help other coworkers.
Overview
4
4
years of professional experience
Work History
Hostess
Metro Diner
12.2021 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Animal Shelter Volunteer
McKamey Animal Center
02.2024 - 05.2025
- Cared for over countless animals by feeding and bathing, taking dogs for walks, cleaning litter boxes, and supervising playtime.
- Attended community events to promote pet adoption and responsible pet ownership.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Provided companionship and comfort to animals in need of extra love and attention.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept animals healthy and socialized by providing regular exercises and walks.
Softball Instructor
InnerGrit
10.2023 - 04.2025
- Analyzed client feedback to adjust coaching sessions accordingly.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Utilized various coaching models and techniques to maximize client success.
- Offered constructive feedback to clients to help reach goals.
Education
Bachelor of Science - Biology
Austin Peay State University
Clarksville, TN05-2027
Associate of Science - Criminal Justice
Chattanooga State Community College
Chattanooga, TN05-2025
Skills
- Guest complaint resolution
- Animal training
- Animal observation
- Office administration
- Animal handling
- Adoption events
- Veterinary support
- Animal care
- Dining customer service
- Strong interpersonal skills
Accomplishments
- Full ride scholarships to both Chattanooga State Community College and Austin Peay State University for softball
- Ranked nationally in the top 100 softball pitchers
- Maintained a 4.0 GPA while being a full-time student athlete with a part time job while volunteering at an animal shelter
Timeline
Animal Shelter Volunteer
McKamey Animal Center
02.2024 - 05.2025
Softball Instructor
InnerGrit
10.2023 - 04.2025
Hostess
Metro Diner
12.2021 - Current
Bachelor of Science - Biology
Austin Peay State University
Associate of Science - Criminal Justice
Chattanooga State Community College
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