Emily Targett
Terre Haute
Summary
Results-driven General Manager with a proven track record in leadership, operational efficiency, and customer service. Skilled in managing teams, streamlining processes, and delivering exceptional results. Adept at troubleshooting, inventory management, and ensuring compliance with financial and safety protocols. Strong communicator and collaborator, focused on driving productivity and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
General Manager
Loose Goose Coffee Co
Terre Haute
02.2025 - Current
- Led a team of 15-25 employees, driving optimal performance and productivity across departments.
- Directed recruitment processes, ensuring policy compliance and successful onboarding of new hires.
- Managed employee schedules to maintain seamless operations and adequate coverage.
- Supervised inventory control by monitoring stock levels and reconciling cash drawers.
- Developed training programs to advance employee skills in alignment with company goals.
- Provided leadership across multiple locations, maintaining consistent operational standards.
Server/Bartender
O'Laughlin Hospitality
Terre Haute
04.2023 - 07.2025
- Delivered exceptional customer service by greeting guests, taking orders, and ensuring positive dining experiences.
- Maintained in-depth knowledge of menu items and promotions to facilitate recommendations and upselling.
- Processed customer transactions accurately with POS systems, managing cash, credit cards, and tips.
- Ensured adherence to health and safety regulations through proper food handling and sanitation practices.
- Managed inventory effectively by restocking supplies, tracking usage, and assisting with ordering.
Machine Operator
Amcor
Terre Haute
01.2022 - 04.2023
- Operated and monitored machinery to achieve efficient production and meet quality standards.
- Conducted monthly preventative maintenance to reduce downtime and prolong equipment lifespan.
- Troubleshot mechanical issues to swiftly identify and resolve equipment malfunctions.
- Collaborated with team members to enhance workflow and consistently meet production targets.
Security Office
IU Health Police Department
Indianapolis
06.2021 - 01.2022
- Operated x-ray machines and metal detectors to screen individuals and belongings for compliance with security protocols.
- Assisted police officers in patrolling assigned areas, monitoring suspicious activity and supporting necessary arrests.
- Prepared detailed incident reports documenting security breaches, arrests, and other significant events for record-keeping and legal purposes.
Shift Supervisor
Starbucks
Terre Haute
07.2020 - 05.2021
- Managed daily operations to ensure adherence to company policies and maintain workflow efficiency.
- Trained and coached team members to enhance skills and uphold service standards.
- Monitored inventory levels, placing orders to maintain adequate stock and reduce waste.
Education
High School Diploma -
Terre Haute South High School
Terre Haute, IN05-2018
Skills
- Leadership and team management
- Operational efficiency
- Technical problem-solving
- Attention to detail
- Customer service excellence
- Collaboration and communication
Timeline
General Manager
Loose Goose Coffee Co
02.2025 - Current
Server/Bartender
O'Laughlin Hospitality
04.2023 - 07.2025
Machine Operator
Amcor
01.2022 - 04.2023
Security Office
IU Health Police Department
06.2021 - 01.2022
Shift Supervisor
Starbucks
07.2020 - 05.2021
High School Diploma -
Terre Haute South High School