Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Trout

Rochester

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

4
4
years of professional experience
2011
2011
years of post-secondary education

Work History

Sales Associate

Walmart
Rochester
07.2014 - 04.2016
  • Assisted customers with product selection and provided information on store offerings.
  • Operated cash register and processed customer transactions efficiently and accurately.
  • Maintained clean and organized sales floor to enhance customer shopping experience.
  • Stocked shelves with merchandise and ensured proper product placement for visibility.
  • Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Attended weekly team meetings to review performance goals and objectives.
  • Bagged or packaged purchases and wrapped gifts.

Family Caregiver

Janice Mann
Rochester IN
07.2012 - 06.2014
  • Assisted with daily living activities and personal care tasks for family members.
  • Managed medication schedules and ensured timely administration of prescriptions.
  • Collaborated with healthcare professionals to coordinate medical appointments and services.
  • Monitored health changes and reported concerns to family members promptly.
  • Maintained a safe and clean living environment through regular housekeeping tasks.
  • Communicated effectively with family to address needs and preferences regularly.
  • Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
  • Encouraged physical activity through walks outside or simple exercises indoors.
  • Provided emotional support and encouragement to family members who were ill or disabled.
  • Responded quickly to any emergency situations that arose during caregiving sessions.
  • Facilitated communication between families and healthcare providers regarding various issues.
  • Provided companionship to family members by engaging in conversation, playing games, or reading books.
  • Laundered clothing and bedding to prevent infection.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Sandwich Artist

Wendy's
12.2013 - 05.2014
  • Prepared fresh sandwiches following company recipes and quality standards.
  • Maintained cleanliness of workstations to ensure a safe food preparation environment.
  • Provided friendly customer service, taking orders and addressing customer inquiries.
  • Maintained cleanliness of work area throughout shift.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows, and emptied trash cans during slow periods.
  • Verified orders and bagged items for easy transport.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.

Education

Rochester High School
Rochester IN, IN

Skills

  • Customer transaction processing
  • Product advice
  • Cash register operation
  • Visual merchandising
  • Conflict resolution
  • Effective communication
  • Merchandise display
  • Listening skills
  • Self-checkout assistance
  • Dining area maintenance
  • Calm demeanor
  • Display setup

Timeline

Sales Associate

Walmart
07.2014 - 04.2016

Sandwich Artist

Wendy's
12.2013 - 05.2014

Family Caregiver

Janice Mann
07.2012 - 06.2014

Rochester High School

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Emily Trout