Emily Wire
Indianapolis
Summary
Dedicated and reliable professional with a strong background in fast-paced service environments and emergency medical services. Proven track record of leadership as a Shift Lead, with a focus on operational efficiency and team coordination. Highly skilled in customer relations, multitask management, and maintaining composure under high-pressure situations. Committed to delivering high-quality service and care while ensuring strict adherence to safety and professional standards and professional standards
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Indianapolis Emergency Medical Services
Indiana
01.2024 - Current
- Responded rapidly to emergency calls and assessed patient conditions.
- Administered basic life support and first aid to patients on-site.
- Operated medical equipment such as defibrillators and oxygen tanks.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Demonstrated dedication to providing quality care through continued training and education.
Shift Lead
Popeyes® Louisana Kitchen
Indiana
09.2022 - 01.2023
- Supervised team members to ensure efficient restaurant operations.
- Managed inventory and stock levels to reduce waste and improve service.
- Trained new employees on food preparation and customer service standards.
- Assisted in scheduling staff to meet peak business demands effectively.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Restaurant Hostess
Cheddars Stratch Kitchen
Indiana
11.2020 - 04.2021
- Managed reservations and seating charts to optimize dining flow.
- Answered phone calls, providing information about menu and specials.
- Maintained cleanliness and organization of the host stand and entry area.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
Restaurant Hostess
Flashbacks bar and grille
Indiana
08.2019 - 11.2020
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservations and seating charts to optimize dining flow.
- Assisted servers by coordinating guest needs during busy service periods.
Education
Franklin Central Highschool
Indianapolis, INEmergency Medical Technician - Emergency Medicine
Franciscan Health
Indiana, IN 08.2022 - 12.2022
Skills
- Team leadership
- Employee training
- Inventory management
- Customer service
- Conflict resolution
- Communication skills
- Time management
- Problem solving
Certification
- Emergency medical technician
Timeline
Emergency Medical Technician
Indianapolis Emergency Medical Services
01.2024 - Current
Shift Lead
Popeyes® Louisana Kitchen
09.2022 - 01.2023
Emergency Medical Technician - Emergency Medicine
Franciscan Health
08.2022 - 12.2022
Restaurant Hostess
Cheddars Stratch Kitchen
11.2020 - 04.2021
Restaurant Hostess
Flashbacks bar and grille
08.2019 - 11.2020
Franklin Central Highschool