Emma Brasker
Williamsport
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling general food safety standards.
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Licensed Esthetician and Skin Care Consultant with more than 750 hours of professional training.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server Bar
I & I Stateline Tavern
2024.03 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Licensed Esthetician
Revive Salon and Spa
2023.10 - Current
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Collaborated with team members to create seasonal promotions for spa services and products.
- Provided clients with knowledge of all cosmetic services being provided.
Server
Iron Mikes
2023.08 - 2024.02
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Elementary Education
Indiana State University
Terre Haute, INHigh School Diploma -
Seeger Jr./Sr. High School
West Lebanon, IN05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
Certification
- Licensed Esthetician - 2023-2024
Timeline
Server Bar
I & I Stateline Tavern
2024.03 - Current
Licensed Esthetician
Revive Salon and Spa
2023.10 - Current
Server
Iron Mikes
2023.08 - 2024.02
Elementary Education
Indiana State University
High School Diploma -
Seeger Jr./Sr. High School
- Licensed Esthetician - 2023-2024
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