Emma Pellegrini
Saint John
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
9
9
years of professional experience
Work History
Office Assistant
Advanced Industrial Commercial Solutions
St. John
03.2024 - 05.2024
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Copied, sorted and filed records of office activities and business transactions.
- Worked closely with family, a family-owned company.
Patient Access Representative
Franciscan Health Crown Point
Crown Point
01.2023 - 03.2024
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Prepared daily reports on registration activities, highlighting areas for improvement.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
Preschool Teacher's Assistant
Kiddie Academy
Crown Point
04.2022 - 08.2022
- Encouraged social interactions between children through cooperative play activities.
- Took class attendance and recorded absences.
- Monitored students to observe behavior, enforce rules and maintain safety.
Hostess
Bakers Square Restaurant & Bakery
Schererville
10.2016 - 12.2016
- Provided excellent customer service by addressing customer needs promptly.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Provided menus to customers and answered questions regarding menu items.
Sandwich Artist
SUBWAY®Restaurants
St. John
04.2015 - 08.2015
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Upsold additional items to increase store profits.
Education
Real Estate Graduate - Real Estate
Listing Leaders
Valparaiso, IN12-2022
High School Diploma -
Lake Central High School
Saint John, IN05-2016
Skills
- Data entry
- Mail handling
- Patient registration
- Office organization
- Time management
- Problem solving
- Effective communication
- Record keeping
- Attention to detail
- Team collaboration
- Customer service
- HIPAA compliance
- Document management
- Adaptability
- Medical records management
- File management
- [Software] proficient
- Self motivation
- Basic bookkeeping
- Appointment scheduling
- Record sorting and filing
- Office supplies management
- Typing speed
- Materials organization
- File organization
- Multitasking
- Positive attitude
- Google drive
- Billing and coding
Timeline
Office Assistant
Advanced Industrial Commercial Solutions
03.2024 - 05.2024
Patient Access Representative
Franciscan Health Crown Point
01.2023 - 03.2024
Preschool Teacher's Assistant
Kiddie Academy
04.2022 - 08.2022
Hostess
Bakers Square Restaurant & Bakery
10.2016 - 12.2016
Sandwich Artist
SUBWAY®Restaurants
04.2015 - 08.2015
Real Estate Graduate - Real Estate
Listing Leaders
High School Diploma -
Lake Central High School
Similar Profiles
Francisco RangelFrancisco Rangel
Service Technician 5 at CoolSys Commercial & Industrial SolutionsService Technician 5 at CoolSys Commercial & Industrial Solutions
Makayla MartinMakayla Martin
Purchasing Supervisor at CoolSys Commercial and Industrial Solutions IncPurchasing Supervisor at CoolSys Commercial and Industrial Solutions Inc
Jorge VeraJorge Vera
Refrigerator Technician/EMS at Coolsys Commercial And Industrial SolutionsRefrigerator Technician/EMS at Coolsys Commercial And Industrial Solutions