Emma (Emery) Betters
Indianapolis
Summary
Reliable and customer-focused professional with a strong track record in delivering exceptional service. Known for excellent interpersonal skills, clear communication, and the ability to build positive client relationships. Highly organized with strong time management and problem-solving abilities, consistently prioritizing customer needs with drive and professionalism.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
Indianapolis
11.2025 - Current
- Delivered packages efficiently while adhering to safety protocols.
- Inspected delivery vehicles for maintenance and safety compliance.
- Planned optimal routes to ensure timely deliveries across service areas.
- Communicated with dispatch to confirm delivery schedules and updates.
- Provided excellent customer service during package drop-offs and pickups.
- Utilized GPS systems for navigation and route optimization during deliveries.
Leasing Consultant
Barrett & Stokely
Indianapolis
04.2025 - 11.2025
- Assisted clients in finding suitable rental properties based on needs.
- Conducted property tours to showcase features and amenities effectively.
- Managed lease documentation and ensured compliance with regulations.
- Coordinated maintenance requests and communicated with service providers promptly.
- Maintained accurate records of tenant applications and lease agreements.
- Developed positive relationships with residents to enhance community engagement.
- Responded to tenant inquiries and resolved concerns in a timely manner.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Leasing Consultant
Ardizzone
Indianapolis
03.2023 - 04.2024
- Conducted property tours to showcase features and amenities effectively.
- Managed lease documentation and ensured compliance with regulations.
- Coordinated maintenance requests and communicated with service providers promptly.
- Maintained accurate records of tenant applications and lease agreements.
- Developed positive relationships with residents to enhance community engagement.
- Responded to tenant inquiries and resolved concerns in a timely manner.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Ensured that all paperwork was completed accurately in accordance with company policy.
Amazon Delivery Driver
CNC Logistics
Round Lake
01.2019 - 03.2022
- Delivered packages efficiently while adhering to safety protocols.
- Inspected delivery vehicles for maintenance and safety compliance.
- Planned optimal routes to ensure timely deliveries across service areas.
- Communicated with dispatch to confirm delivery schedules and updates.
- Provided excellent customer service during package drop-offs and pickups.
- Utilized GPS systems for navigation and route optimization during deliveries.
Education
High School Diploma -
Wauconda Highschool
Wauconda06-2016
Skills
- Lease file audits
- Fair housing policies
- Compliance management
- Tenant relations
- Customer relationship management
- Conflict resolution
- Time management
- Effective communication
- Property tours and inspections
- Problem solving
- Attention to detail
- Route planning
- Package handling
- Safety protocols
- Vehicle inspection
Timeline
Delivery Driver
Amazon
11.2025 - Current
Leasing Consultant
Barrett & Stokely
04.2025 - 11.2025
Leasing Consultant
Ardizzone
03.2023 - 04.2024
Amazon Delivery Driver
CNC Logistics
01.2019 - 03.2022
High School Diploma -
Wauconda Highschool