Emma Kae McGee
Bloomington
Summary
Telecommunications professional with robust experience in network management, systems optimization, and troubleshooting. Adept at collaborative team environments and delivering consistent results. Known for adaptability, reliability, and expertise in telecommunications infrastructure, IDACS systems, and signal processing. Strong strategic thinker with focus on operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Telecommunications Specialist
Indiana Conservation Officers Central Dispatch
Bloomington, IN
05.2022 - Current
- Managed radio communications for Indiana Conservation Officers and federal agencies, ensuring clear and reliable information exchange.
- Operated and maintained telecommunications equipment, troubleshooting issues to maintain contact with officers in the field.
- Effectively operated IDACS/NLETS systems to disseminate appropriate and relevant information to law enforcement officers.
- Administers comprehensive training and on-the-job assistance to new telecommunications operators to establish a baseline knowledge of both written and verbal SOPs.
- Patiently respond to citizens and law enforcement officers during high-stress situations to ensure effective and professional communication.
Manufacturing Operator
Cook Medical
Bloomington, IN
09.2021 - 05.2022
- Operated and maintained production machinery, ensuring optimal performance and safety standards.
- Conducted quality inspections and identify defects, ensuring compliance with specifications across product batches
- Collaborated with team members to enhance operational efficiency.
- Trained new operators on equipment usage, safety protocols, and manufacturing processes.
Education
Bachelor of Science - Criminal Justice
Indiana University, Purdue University Indianapolis
Indianapolis, INBachelor of Science - Criminal Justice And Psychology
Indiana University, Bloomington
Bloomington, IN05-2021
Skills
- Customer support and education
- Documenting activities
- Teamwork and leadership in high stress situations
- Multitasking without loss of detail
- Effective communication and active listening
- Task prioritization related to risk assessment
- Flexibility
Timeline
Telecommunications Specialist
Indiana Conservation Officers Central Dispatch
05.2022 - Current
Manufacturing Operator
Cook Medical
09.2021 - 05.2022
Bachelor of Science - Criminal Justice
Indiana University, Purdue University Indianapolis
Bachelor of Science - Criminal Justice And Psychology
Indiana University, Bloomington