Emmanuel Devapragasam
Group Project Manager/Associate Director
Chennai
Summary
Group Project Manager with 18+ years of experience in software delivery of large global IT Transformation Programs and Digital Solutions predominantly in the Telecom Domain. Primary strength includes end-to-end management of technology led programs (transformations, system consolidation, cloud migration), regional stakeholder management and managing global teams with onshore/offshore delivery model by applying different SDLC methodologies and conversant with enterprise Agile framework using SAFe principles. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work History
Group Project Manager
Infosys Ltd
Chennai
12.2018 - Current
- Portfolio Lead who managed technical delivery and program management of application suite enabling tools for Verizon Business Group.
- Leading 160+ engineers and architects for 19 applications by ensuring key business metrics, security and operation efficiency transformation are achieved
- Identified opportunities to improve business process flows and productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
- Facilitated ongoing team development and growth through training and professional skills enhancement.
- Maintained high-level knowledge of current and emerging technology development and applications.
- Identified plans and resources required to meet project goals and objectives
Senior Program Manager
Verizon
Chennai
04.2008 - 12.2018
- To manage and mentor teams for development and implementation of several core systems ranging from lead management to opportunity gathering to contracting for enterprise business
- These systems all provide pivotal capabilities to the entire ecosystem of the Enterprise Customer Support and Delivery life cycle
- Led cross functional teams to implement process simplification for reduction of quoting timelines based on feedback from users and analysis of current process flows
- Created automation framework to help reduce time taken in contract life cycle management t
- Implemented performance monitoring tool to help identify performance hotspots and improve application performance
- Worked with Sales for IT engagement with and helped with demos on products for customers and executive briefings.
- Mentored and supported 60 department employees to create strong workplace culture
Application Developer
Scubesoft Inc
New Jersey
03.2007 - 07.2007
- Developed multi-channel roadmap for desktop and web applications.
- Participated in design and planning exercises for future software rollouts.
- Updated technical documentation, product specifications and technical training materials.
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
Supervisor
Barnes and Noble
Chicago
04.2004 - 01.2007
- Achieved results by working with staff to meet established targets.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Masters of Science in Electrical Engineering -
Illinois Institute of Technology
Chicago, USA 08.2004 - 05.2006
Post Graduate Diploma (Wireless Telecommunications) - undefined
Humber College
Toronto, Canada 09.2003 - 05.2004
Bachelor of Engineering (Electronics and Communications) - undefined
University of Madras
Chennai, India 06.1998 - 05.2002
Skills
Program Managementundefined
Awards
- Best Managers World - Infosys 2023
- Delivery Excellence Champion Infosys, 2022
- Mover of Mountain - Leading by Example , Infosys 2022
- Client Kudos Award, Infosys, 2020
- Verizon Enterprise Solutions Performance Excellence, VES CIO, 2017
- Verizon Enterprise Solutions Performance Excellence, VDSI Senior Delivery Head, VES, 2016
- Graduate Student of the Year, Illinois Institute of Technology, 2006
Timeline
Group Project Manager
Infosys Ltd
12.2018 - Current
Senior Program Manager
Verizon
04.2008 - 12.2018
Application Developer
Scubesoft Inc
03.2007 - 07.2007
Masters of Science in Electrical Engineering -
Illinois Institute of Technology
08.2004 - 05.2006
Supervisor
Barnes and Noble
04.2004 - 01.2007
Post Graduate Diploma (Wireless Telecommunications) - undefined
Humber College
09.2003 - 05.2004
Bachelor of Engineering (Electronics and Communications) - undefined
University of Madras
06.1998 - 05.2002
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