At Riya Mega Shop, I excelled as a Retail Sales Associate, leveraging my sales expertise and exceptional communication skills to enhance customer satisfaction and loyalty. My proactive approach led to surpassing sales goals through strategic product promotions and personalized service, fostering a positive shopping environment and driving repeat business.
Hi, I’m
Emmanuel Aboni Mandi
Student
Kolkata
Summary
Work History
Riya Mega Shop
Retail Sales Associate
03.2023 - 06.2023
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Answered questions about store policies and addressed customer concerns.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
Education
St.Xavier's College (Autonomous), Raghabpur CampusKolkata
Bachelor In Commerce from Financial Accounting And Management
University Overview
Kultikari SC High School Jhargram
High Secondary Education from Science
2023
University Overview
Nirmal Hriday Aashram (Boy's) High School Midnapore
Secondary Education
2021
University Overview
Skills
Sales expertise
Timeline
Retail Sales Associate
Riya Mega Shop
03.2023 - 06.2023
St.Xavier's College (Autonomous), Raghabpur Campus
Bachelor In Commerce from Financial Accounting And Management
Kultikari SC High School
High Secondary Education from Science
Nirmal Hriday Aashram (Boy's) High School
Secondary Education
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