E. Monica Paul

• Experience in KYC - Customer Due Diligence, Enhanced Due Diligence, Compliance dealing with Anti Money Laundering and Know Your Customer.
• Expertise in Client Period Reviews, KYC Remediation. (End to End)
• Expertise in end-to-end KYC of High-risk Clients of Corporate Investment Banking.
• Providing training to employees on KYC Periodic Reviews/KYC Remediation related topics.
• Handling CDD client due diligence- Remediation (KYC periodic reviews) process.
• Expertise in handling the process operations of KYC with key focus on optimal utilization of resources, result oriented record of streamlining the working SLAs for enhanced operational effectiveness.
• An effective communicator with excellent relationship building & interpersonal skills; strong analytical, problem solving & organizational abilities.

• Providing feedback and taking Quality Calibration calls on the audits performed by team in order to maintain quality along with required productivity.
• Check for the discrepancies in reviews within the team, if any discrepancies found reporting to concern department for further proceedings. Performing quality checks on cases and providing approvals.
• Identification and verification of the client's existence, business activity, Dealer Information Update Form for Ownership structure, NAICS code.
• Allocating the daily work for the team members and maintaining a track of the on-review status.
• Ensuring that team is maintaining 100% Quality and productivity
• Performing 6 eye reviews on the records which needs Compliance approval.
• Conducting Line by Line call with onshore team (Relationship Partners and Middle Office rep)
• Maintaining daily tracker and updating the scores to line managers and senior management.
• As a Team Leader I am responsible for 4 eye check of the cases completed by team members.

Projects:

• Worked as a Checker for approving KYC Record for Low and medium Risk Clients in KYC Utility Project.
• Worked with Quality Assurance team on a Holistic project (Wealth management, Asset Management, Commercial Investment Banking, Commercial Banking).

• Accuracy in processing in line with Standard operating procedures with no errors.
• Escalate any error/exceptions on identification.
• Responding to routine queries/complaints and ensuring completeness.
• Audit focused in all Business usual activities.
• Identify opportunities for process efficiency and implementation in a controlled manner with proper approvals.
• Exhibit effective communication with key stakeholders and Conduct follow up with internal partners to ensure timely actions on those cases that require their input.
• Exercise good judgment and degree of confidentiality and to Review and analyze key elements of each KYC due diligence case.
• I have been part of a project “Automation Tool” which dealt with elimination of several steps in the process flow. It resulted in savings for the company as it requires less FTS to process.

Transaction Monitoring:

· As part of AML/KYC, I was responsible for providing detailed investigation report to AML team for the anomalous behaviour/transaction of the customer.

Responsibilities

• To conduct KYC checks, Transaction monitoring, Sanction checks, PEP screening and review to prevent Money Laundering and Terrorist Financing.
• To verify the transactions on the customer’s account and escalate any unusual activity received, identified, typologies, breaches in Threshold and other possible detection on scenarios basis which are non-compliant.
• Screen a client name against the World-Check database (leading global provider of highly structured risk intelligence) and FinCen (Financial crime enforcement network) data to identify if the Client is listed either as PEP or on Sanction’s list.
• To identify if the organization’s clients are Politically Exposed Persons (PEPs) and also to check if they appear on any of the Sanctions list.
• Investigate and assess the risk from the alerts identified by the bank's AML customer risk assessment tool-CAMP (Customer Activity Monitoring Program) and maintain proper records and audit trails of investigation activity.
• Monitor and Investigate alerts for potential Money Laundering risk in the transaction surveillance unit
• Either close the alert or report any potentially suspicious activity ultimately to the Money Laundering Reporting Officer (MLRO) as appropriate.
• Review completed SAR Forms (Suspicious Activity Reports) to ensure they are prepared completely and accurately, meet all regulatory record keeping and reporting requirement.
• Sending Request for Information (RFI) to relationship manager seeking further details pertaining to the alerted payment or transaction if found suspicious.
• Knowledge on BSA/AML programs and USA Act including all aspects of KYC and regulatory disciplines.

Auditor

• Because of my consistent performance and hardworking nature, the management recognized my talent and made me an auditor in a short period of time.
• As an auditor I ensured the work processed is in accordance and compliant with the procedures.
• Timely feedback and the training provided to the staff to improve quality.