Experienced Co-Founder with a demonstrated history of working
in the human resources industry. Skilled in Intrapersonal Skills, E-
commerce, Hospitality Industry, Management, and Leadership.
Strong business development professional with a Master of Social
Work (M.S.W.).
Overview
10
10
years of professional experience
1
1
Language
Work History
Data Research Analyst
Legacy Group International
Vadodara, Gujarat
12.2023 - Current
Review resumes and conduct initial candidate assessments
Regularly connect with our US clients to build strong relationships
Work closely with our recruitment team and hiring managers to really
understand the job requirements according to clients' needs
Sourced the right candidates for clients' requirements before the deadlines in
the industry segment of IT and non-IT or other fields
Manage candidate databases and track recruitment metrics.
Counselor
Broadway Immigration Services
Anand, Gujarat
03.2023 - 12.2023
Providing advice and guidance on visa requirements and eligibility criteria
Assisting in the preparation and completion of visa application forms
Reviewing and organizing supporting documents required for the visa
application
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Offering insights on relevant immigration laws and regulations
Ensuring compliance with all necessary procedures and deadlines
Handling any inquiries or concerns related to the visa application process
Keeping clients informed about the status of their visa applications.
Project delivery assistant
Pradhan Mantri Gramin Digital Shaksharta Abhiyan
Anand, Gujarat
07.2019 - 06.2022
PMGDISHA was approved by the government in February 2017
PMGDISHA
would cover 6 crore persons, one member from every eligible household
across all Gram Panchyats in States/Ut36
Enrolling the candidates for the course
Imparting appropriate training to candidates
Marking the attendance and conducting continuous assessment using the
Online Monitoring Application cum-Learning Management System
Keeping a record of all candidates enrolled in the course, certifying
their attendance and ensuring that the candidates appear for the online
examination
Training centre shall provide support and assistance for at least two years
after the training is over
Ensuring achievement of learning outcomes for each candidate
Delivery of content through mobile phone is proposed as a supplementary
facility which can be accessed by a large number of neo-IT literates to refresh
content learnt during the physical training mode
Aadhaar no
Shall be used to
distinctly identify each beneficiary and to avoid duplicity
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Appropriate on-line reporting mechanism would be put in place by CSC-SPV
for reporting/monitoring of the training programs by the partners/ centres in
order to maintain transparency
The Training Partners/Centres would encourage and mobilize selected
beneficiaries to their training centre and ensure successful completion of the
training as per norms prescribed in this regard
After successful completion of training, the Training Partners/Centres would
report periodically, details of persons trained to CSC-SPV
The trained candidates shall have to undergo an online examination (as soon
as the training is completed) by a recognized certifying agency
Training cost
to the training agencies would be released by CSC-SPV only after successful
certification of the candidates subject to meeting the prescribed outcome
criteria.
Client Service Specialist
vTech Solution Inc, Washington D.C
04.2019 - 07.2019
End to End Life Cycle of recruitment from requirement to on boarding of
candidates
Sourcing the candidate from various sources like Portals, Database,
references etc
Evaluation of the candidate for the requirements on the basis of Skills,
functionality, domain,experience,qualifications
Build & sustain the network of potential candidates
Negotiate compensation, extend offers, facilitate the placement of
candidates and solicit referrals ofotherqualified consultants
Submit qualified candidates to open job requirements
Arrange the interviews of the selected candidates by the clients review and
close the offer and placedat timelymanners
Concentrix
Customer Service Representative
Vadodara, Gujarat
07.2017 - 12.2018
Non Voice]
Problem Solving of the customer grievances
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Coordinating with the Management to relay the solve grievances
Coordinating with the clients and customer using non voice sources like
email or chat some time call
Solving problem of financial department or clients like SBI Credit cards
Provide support through live chat, Emails etc.
Senior Research Analyst
shri krishna hospital
08.2014 - 06.2016
Karamsad
worked in Two projects Gsk project MVM project
Education
Master of Social Work (M.S.W - Social Work
N.S. Patel Arts College
2014
Bachelor - commerce , Accounts
T v patel school
April 2011
12th - Commerce
April 2005
Skills
Top Skills
Customer Service Representatives
Project Portfolio Management
Counseling
Data research
Self-Motivated
Data Entry
Problem-Solving
Attention to Detail
Critical Thinking
Written Communication
Google Workspace
Multitasking Abilities
Work Preference
Work Type
Full Time
Work Location
Hybrid
Important To Me
Company CultureWork-life balance
Timeline
Data Research Analyst
Legacy Group International
12.2023 - Current
Counselor
Broadway Immigration Services
03.2023 - 12.2023
Project delivery assistant
Pradhan Mantri Gramin Digital Shaksharta Abhiyan
07.2019 - 06.2022
Client Service Specialist
vTech Solution Inc, Washington D.C
04.2019 - 07.2019
Customer Service Representative
07.2017 - 12.2018
Senior Research Analyst
shri krishna hospital
08.2014 - 06.2016
Master of Social Work (M.S.W - Social Work
N.S. Patel Arts College
Bachelor - commerce , Accounts
T v patel school
12th - Commerce
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