Enankamouli Bandyopadhyay
Pune
Summary
In-depth Lead Analyst with sound knowledge of various software. Expertise in client management, data analysis, data modeling and client relationship management. Over 7 years of experience in industry. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Analyst
Sakon
Pune
04.2023 - 06.2024
- Managed order entry, invoicing, shipment tracking, and payment processing.
- Received and processed customer orders accurately and promptly.
- Ensured that all orders were correctly filled prior to delivery or pickup.
- Maintained an organized system of tracking meal orders.
- Assisted customers with menu selections, order inquiries, and payment processing.
- Developed and implemented cataloging processes to ensure accurate data entry and efficient workflow.
- Created and maintained product information in the system, including pricing, descriptions, images, attributes.
- Managed all aspects of the catalog from initial set up to ongoing maintenance.
- Handled 18 FTEs including Analyst and senior analyst with a client base of 16 across the globe.
- Analyzed customer feedback to identify potential improvements for catalog items.
- Optimized search functionality within the system for improved user experience.
- Identified opportunities to enhance current processes and procedures for improved efficiency.
Catalog Associate
Amazon Development center
Bangalore
06.2019 - 04.2023
- Compiled product data and images for catalogs and other marketing materials.
- Maintained accurate inventory records using a database system.
- Processed orders quickly and accurately, ensuring customer satisfaction.
- Created reports to track order volume, stock levels, and product trends.
- Researched new products to add to the catalog.
- Coordinated with suppliers on product availability and pricing information.
- Analyzed customer feedback to improve existing products or create new ones.
- Developed strategies for increasing sales of particular items in the catalog.
- Was into the launching group of Alexa and MLDA team for the catalog configuaration in Amazon.com, Amazon.ca and Amazon.sg.
- Handled multiple projects for Designing and UI development in Amazon .
- Edited existing copy or wrote new copy for promotional material associated with the catalog.
- Updated online store listings with current product information and pricing details.
- Organized data into spreadsheets for easy access by customers or staff members.
- Monitored competitor activity to stay abreast of industry trends.
- Managed customer service inquiries related to products listed in the catalog.
Catalog Executive
Amazon Development center
Pune
04.2017 - 06.2019
- Developed and implemented catalog marketing strategies to increase sales.
- Created and managed product catalogs for customers and prospects.
- Resolved The A+ content catalog over SIM ticketing y following Amazon SOPs.
- Showcased Amazon leadership goals by maintaining 100 Per cent SLA With 0 Defect found .
- Was in the core team of Catalog Retail Business Services.
- Performed market research to identify trends in the industry that could be leveraged in catalogs.
- Collaborated with internal stakeholders on creative concepts for upcoming campaigns.
- Assisted with the development of promotional offers included in catalogs.
- Took Stakeholder escalation calls and Resolved their issue within given time frame.
- Conducted regular reviews of existing products featured in the catalogs.
- Maintained records of inventory levels, pricing changes, and new items added or removed from the catalogs.
- Formulated strategies to optimize online ordering systems associated with print catalogs.
- Identified opportunities for cross-selling additional products through the use of targeted promotions within the catalogue.
Education
Bachelor of Commerce - Costing And Finance
Modern College of Arts, Science And Commerce
Pune05-2018
CBSE - Commerce
Hem Sheela Model School
Durgapur05-2014
Skills
- Stakeholder Management
- Data Quality Management
- Advanced Excel
- Cost-benefit analysis
- Competitive Analysis
- Supplier Relations
- Customer Segmentation
- Product Lifecycle Management
- E-commerce Platforms
- Catalog Management
- Merchandising Strategies
- Content Curation
- Product Classification
- Training and mentoring
- Database Administration
- Cataloging proficiency
- Taxonomy Development
- Brand Awareness
- E-commerce knowledge
- SAS programming
- Business Intelligence
- Trend Analysis
Affiliations
- National Level Table tennis player
- Love to do swimming in my leisue time
Accomplishments
- Amazon Hackathon Champion
- Amazon Rewards and recognition Winner for Top SLA met
- MCCiA member
Certification
- ACES
- Vendor Management , Amazon Web Services
- Power BI model Builder
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Lead Analyst
Sakon
04.2023 - 06.2024
Catalog Associate
Amazon Development center
06.2019 - 04.2023
Catalog Executive
Amazon Development center
04.2017 - 06.2019
Bachelor of Commerce - Costing And Finance
Modern College of Arts, Science And Commerce
CBSE - Commerce
Hem Sheela Model School
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