Enoch Lincoln Clarence

• Leading a high-performing team responsible for all US payroll activities, ensuring accurate and timely payroll processing.
• Collaborate with HR and Finance teams to address payroll inquiries and resolve discrepancies efficiently.
• Evaluate employee performance and drive career development discussions to foster growth and engagement.
• Ensure team adherence to company policies and guidelines, promoting compliance and best practices.
• Maintain strong management discipline aligned with company standards and industry best practices.
• Conduct training sessions for new team members on payroll procedures and software, ensuring seamless onboarding and operational efficiency.

• Managed bi-weekly payroll processing for all employees, including salary adjustments, bonuses, and deductions, ensuring accuracy and compliance.
• Resolved payroll discrepancies by collaborating with employees and HR, providing swift and precise solutions.
• Oversaw team handling of employee and regulatory agency requests related to taxes and payroll withholdings, ensuring accuracy and compliance.
• Trained and delegated responsibilities to team members, ensuring timely and high-quality deliverables.
• Conducted regular audits to assess team effectiveness, maintaining high performance and quality standards.

•Analyzed compensation-related data, including wages and bonuses, to ensure accuracy and compliance.
• Managed vendor payments and accounts in SAP, ensuring timely processing and reconciliation.
• Developed and conducted training programs for new hires while ensuring SOPs are regularly reviewed and updated.
• Conducted regular audits to evaluate team effectiveness, monitoring quality and performance metrics for continuous improvement.

• Oversee and manage the garnishment process for employees, ensuring compliance with US policies and guidelines.
• Analyze Payroll Variance SOX Reports and provide critical insights to facilitate accurate post-pay-run activities.
• Develop and conduct training programs for new hires while ensuring SOPs are regularly reviewed and updated.
• Manage vendor payments and accounts in SAP, ensuring accuracy and timely processing.
• Collaborate with the Accounts Reconciliation team to ensure payroll accounts are accurately reconciled.
• Oversee payroll tax activities, ensuring compliance with local, state, and federal regulations, including timely tax filings.

• Evaluate sales methods and procedures to assess their effectiveness and operational efficiency.
• Ensure sales functions are optimized for cost and time efficiency, driving productivity improvements.
• Initiate, coordinate, and lead cross-functional meetings with teams, vendors, and other key stakeholders.
• Serve as a Subject Matter Expert (SME), mentoring new hires and supporting underperforming team members to enhance process understanding and performance.

• Recommend optimal banking products and services tailored to clients’ financial needs.
• Deliver effective solutions during crises while ensuring accurate transaction processing.
• Conduct weekly and monthly Quality & CEI (Customer Experience Index) analysis to drive continuous improvement and service excellence.