Enoch Leslie Niranjan S
Chennai
Summary
Business Analyst with 4+ years of experience in IT services, telecom, and consulting. Expertise in KPI definition, business intelligence dashboard development using Power BI, and data analysis. Skilled in process optimization and cross-functional collaboration, with a strong background in project coordination and stakeholder management. Currently enhancing SQL and Python skills to support Gen-AI product development and analytics initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Prodapt Solutions Private Limited
Chennai
03.2021 - 04.2025
- Defined and monitored KPIs including engagement, performance, and ROI metrics for telecom client projects, enabling data-driven decisions.
- Developed and maintained Power BI dashboards with automated reporting to improve project visibility and workflow efficiency.
- Performed detailed data analysis and process mining using Celonis to identify bottlenecks and recommend process improvements.
- Coordinated third-party vendor risk assessments; managed risk registers and ensured timely closure of action items.
- Acted as a liaison between product, engineering, and business teams to translate insights into actionable roadmaps and priorities.
- Conducted competitive and industry benchmark analysis to support strategic planning and process enhancements.
- Prepared and presented performance and risk assessment reports to senior leadership.
- Facilitated cross-functional meetings and workshops to drive continuous improvement initiatives.
Process Executive
Tech Mahindra Pvt Ltd
Chennai
02.2020 - 02.2021
- Improved key project KPIs including customer resolution rates and satisfaction scores.
- Mentored new team members and collaborated closely with multiple teams to meet tight delivery deadlines.
Process Associate
Sutherland
Chennai
09.2019 - 01.2020
- Delivered consistent data targets and collaborated on process improvement initiatives to enhance project outcomes.
Senior Sales Executive
Mahindra Automobiles
Chennai
01.2018 - 06.2019
- Achieved and exceeded monthly sales KPIs; consistently converted 60-75% of leads into sales.
- Recognized as a state-level product expert and contributed to generating 25% of total leads through marketing campaigns.
Education
Bachelor of Engineering (B.E.) - Mechanical Engineering
Kings Engineering College
Chennai01-2016
HSC & SSLC -
Madras Christian College Matriculation School
Chennai01-2012
Skills
- Power BI dashboard development
- SQL database management
- Python programming
- Excel reporting and ETL
- Celonis process mining
- ServiceNow optimization
- Data analytics and reporting
- KPI tracking and monitoring
- Competitive intelligence analysis
- BI dashboard design
- Cross-functional collaboration
- Project coordination and management
- Process optimization and problem solving
Certification
- Mastering SQL and databases — Vijayanthi Computer Institute, July 2025
- Python programming — Vijayanthi Computer Institute, June 2025
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Business Analyst
Prodapt Solutions Private Limited
03.2021 - 04.2025
Process Executive
Tech Mahindra Pvt Ltd
02.2020 - 02.2021
Process Associate
Sutherland
09.2019 - 01.2020
Senior Sales Executive
Mahindra Automobiles
01.2018 - 06.2019
Bachelor of Engineering (B.E.) - Mechanical Engineering
Kings Engineering College
HSC & SSLC -
Madras Christian College Matriculation School
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