Enrique Burgos
Chesapeake, VA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor of Operations | OCONUS
KBR
07.2023 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Closely monitored staff and daily operations to ensure Other Country Nationals safety from military installation entry to exit.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Recorded incident reports with detailed accounts of occurrences.
Sole Proprietor
ROLLIN' 365 TRANSPORTATION & LOGISITICS
10.2019 - 05.2024
- Transported commercial and domestic freight in containers to and from the Port of Virginia
- Safely following the guidelines of Federal Motor Carrier Safety Regulations
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
- Conduct end-to-end deliveries including Drop and Hook, route planning and scheduling
- Maintain accurate records of deliveries, including fuel consumption, mileage and maintenance
- Manage expenses and revenues to ensure profitability of the business
- Provide exceptional service for all customers as well as resolving any issues or concerns in a timely and professional manner.
Fuel Distribution Supervisor | OCONUS
Fluor Government Group
04.2020 - 09.2021
- Maintained Statement of Work (SOW), and production logbooks to provide guidance for workers and annual inspectors.
- Coordinated staffing schedules to ensure adequate coverage during peak hours without sacrificing cost-efficiency measures like overtime reduction efforts.
- Optimized equipment functionality with precise calibration of fuel dispensing units and components.
- Expedited repair times by effectively prioritizing tasks based on urgency and potential impact on operations.
- Enhanced workplace safety by proactively identifying potential hazards during routine inspections and taking corrective actions as necessary.
- Maintained accurate documentation of all services performed, enabling efficient tracking of labor hours, parts used, and overall project costs.
- Reported unsafe vehicles that required immediate in-depth repairs.
- Managed daily operations for efficient fuel dispensing and inventory control, ensuring optimal performance.
Transportation Supervisor | GOVERNMENT CONTRACTOR
KBR
07.2017 - 09.2019
- Managed routing, driver supervision and military compliance.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Operates company vehicles with capacity of up to 30 tons (both straight and combination truck) to move materials, tools, and equipment to and from work locations in support of construction and maintenance activities and/or deliver operating materials and supplies from one warehouse to another
- Controls treatment plant machines and equipment to purify and clarify water for human consumption and for industrial use
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Operates and controls electric motors, pumps and valves to regulate flow of water into treating plant
- Supervise Water Treatment Technicians in the performance of their duties
- Observes and follows all safety rules and procedures, including wearing required personal safety equipment.
- Scheduled repair and preventive maintenance of vehicles and other equipment.
Ramp Supervisor | GOVERNMENT CONTRACTOR
IAP World Services
08.2015 - 03.2017
- Heavy equipment operations fulfilling TMR and AMR requests from military and civilian personnel in support of OFS in Bagram
- Conducting field maintenance as necessary to maintain the integrity of equipment-Operator level
- Analyze inventory levels on a daily basis to ensure accurate distribution
- Yard Boss responsibilities which included ensuring pallet organization is categorized by specified criteria( Hazmat, Engine Parts)
- Ensures all manifested cargo is loaded and/or unloaded IAW Air Force regulations and local Operating Instructions
- Transports deploying/redeploying cargo to/from the aircraft to designated staging areas or pre-coordinated on-ward transportation
- Operates materiel handling equipment such as Halvorson and, 10K AT/10K forklift
Manager of Operations
DHL
04.2012 - 08.2015
- (Class A CDL) Supervising Transportation coordinator for DHL providing and supporting movement of products throughout the state of VA
- Managing information in the appropriate database and acting as a resource to internal and external customers in support of database use
- Proficient with MS Excel, Access, and various other reporting tools completing schedules and enhancing daily operations
- Performed sort, load, and unload activities and move material with speed and accuracy according to established procedures to meet deadlines for business necessity
- Worked in various weather environments
- Able to lift 70 pounds on a continuous basis and 100 pounds occasionally without assistance.
Logistics Specialist
Untied States Army | ACTIVE
02.2009 - 02.2012
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Led efforts in selecting and implementing warehousing management software tools tailored to optimize workflow efficiency within storage facilities.
- Collaborated with other departments to integrate their needs into logistics planning and execution processes seamlessly.
Education
Bachelor of Science - Logistics And Supply Chain Management
Norfolk State University
NORFOLK, VIRGINIASkills
- Project Management Essentials Certified PMEC
- Six Sigma White Belt Certified
- PC Hardware Professional
- Client Convergence
- Training Plans/Programs
- Team Leadership
- Quality Assurance
- Staff Development and Training
- Motivational Leadership
- Workflow Optimization
- HAZMAT Certified
Clearance
Active Secret Clearance JPAS
References
Excellent references furnished upon request.
Certification
- PMP - Project Management Professional
- HAZMAT
- FORKLIFT
- SIX SIGMA
- MICROSOFT GROUP
Timeline
Supervisor of Operations | OCONUS
KBR
07.2023 - Current
Fuel Distribution Supervisor | OCONUS
Fluor Government Group
04.2020 - 09.2021
Sole Proprietor
ROLLIN' 365 TRANSPORTATION & LOGISITICS
10.2019 - 05.2024
Transportation Supervisor | GOVERNMENT CONTRACTOR
KBR
07.2017 - 09.2019
Ramp Supervisor | GOVERNMENT CONTRACTOR
IAP World Services
08.2015 - 03.2017
Manager of Operations
DHL
04.2012 - 08.2015
Logistics Specialist
Untied States Army | ACTIVE
02.2009 - 02.2012
Bachelor of Science - Logistics And Supply Chain Management
Norfolk State University
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