ERAM ZEHRA
Senior Manager - HR And Admin
Bangalore
Summary
Dedicated Human Resources professional bringing 10+ years of comprehensive experience.
Enthusiastic and eager to contribute to team success through hard and smart work, attention to detail and excellent organizational skills.
Driven and decisive with passion for building and retaining highly effective teams.
Profound knowledge of Employee Relations, Payroll Management, Statutory Compliances and General Human Resource administration with a sense to heighten sound work culture within the business.
A creative, passionate learner, potential worker, with outstanding interpersonal, communication, negotiation and analytical skills.
Ready to leverage training and experience to take on new professional challenges. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
3
3
Language
Work History
Manager - HR & Admin
Netpace Technologies and Solutions Pvt. Ltd
Bangalore
08.2014 - Current
- Preparation, revision and regularization of company HR policies and procedures
- Drafted and implemented policies, procedures and employee handbook for over 50 employees
- Conducting interviews with candidates, salary negotiation and notice period negotiation
- Conducting various background verification checks
- Issuing offer and appointment letters
- Handling onboarding & pre-joining of employees
- Standardizing joining process for new employees (Welcome circular, Introduction, Employee Code, ID Cards, Stationary, Salary Bank Account, Time Sheet, etc.)
- Maintaining employee records
- Maintaining payroll and benefits for employees - includes ensuring vacation and sick time, reimbursements, loans & advances, incentives, etc.,
- Handling payroll and related statutory compliances manually for 50+ employees
- Maintaining HR files and database
- Performing internal audits
- Termination and full & final settlements of employees
- Handling various issues/queries of employees and vendors regarding PF, TDS, Professional Tax, GST, etc
- Handling employees' complaints and grievances
- Preparing budget sheets every month
- Identification of training needs and assigning candidates for required training
- Handling employee engagement, event management, inventory and equipment purchase, etc.,
- Liaise with external partners like insurance vendors, compliance and accounts teams, certification bodies, etc.,
- Liaised between multiple business divisions to improve communications.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate 100% results.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Structured compensation and benefits according to market conditions and budget demands.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
- Invoicing clients, following up for payments.
HR & Accounts Assistant
WIPAHS
Dar Es Salaam
08.2010 - 01.2013
- Implemented behavioral performance management system to define expectations and identify areas for improvement.
- Designed and implemented employee engagement strategies to improve morale, retain talent and maintain business continuity
- Developed comprehensive interview guides to improve candidate quality and evaluate personal compatibility.
- Assisting accountant in data entry including sales, purchase, receipts, payments etc.,
- Assisted in structuring unorganized data of past 3yrs.
- Management of petty cash transactions
- Monthly reconciliation of direct debits and finance accounts
- Resourcing, screening and short listing resumes through various job portals
- Conducting telephone and personal interviews along with HR Manager & Department heads
- Putting them across relevant positions
- Maintaining employee’s personal files and records
- Identification of training needs and nominating candidates for training
- Assisting in payroll process
- Reviewed and responded to urgent HR-related escalations
- Led and directed work of 10 HR team members and handled hiring, training and termination
- Drafted and implemented policies, procedures and employee handbook for over 50 employees
Education
MBA - Human Resources Management
University of Madras
Chennai 09.2008 - 10.2010
BBA - Human Resource Management
University of Mysore
Mysore 03.2005 - 04.2008
Skills
Managerial skills
Certification
Certified Six Sigma Black Belt from NIQC International, Bangalore.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Manager - HR & Admin
Netpace Technologies and Solutions Pvt. Ltd
08.2014 - Current
HR & Accounts Assistant
WIPAHS
08.2010 - 01.2013
MBA - Human Resources Management
University of Madras
09.2008 - 10.2010
BBA - Human Resource Management
University of Mysore
03.2005 - 04.2008
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