ERC Bharadwaz
CustomerTechnical Support
Tirupathi
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Technical Support
ZEROCODE INNOVATIONS PRIVATE LIMITED
Hyderabad
02.2022 - 11.2022
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - B Tech
AARUPADAI VEEDU INSTITUTE OF TECHNOLOGY
Chennai 07.2016 - 05.2020
Skills
Technical Support
Timeline
Customer Technical Support
ZEROCODE INNOVATIONS PRIVATE LIMITED
02.2022 - 11.2022
Bachelor of Science - B Tech
AARUPADAI VEEDU INSTITUTE OF TECHNOLOGY
07.2016 - 05.2020
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