Eric Elliott
Carmel
Summary
Results-oriented professional with a proven track record at Salesforce, specializing in business process reengineering and operations management. Expertise in cloud solutions and stakeholder relations has led to enhanced project outcomes and increased customer satisfaction. Demonstrated ability to leverage data-driven strategies for impactful results while maintaining a strong focus on technical proficiency and industry knowledge.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr Engagement Manager
Salesforce/Traction on Demand
06.2022 - Current
Sr Solution Engineer
Salesforce/Traction on Demand
10.2020 - 06.2022
Manager
Deloitte
04.2020 - 10.2020
Sr Solution Consultant
Lev
04.2019 - 04.2020
Sr Solution Architect
Lev
11.2018 - 03.2019
Solution Architect
Lev
03.2018 - 10.2018
Project Manager
Marketo
04.2015 - 03.2018
Sr Solution Architect
Salesforce/ExactTarget
02.2014 - 04.2015
Solution Architect
Salesforce/ExactTarget
12.2012 - 02.2014
Implementation Consultant
Salesforce/ExactTarget
05.2011 - 12.2012
Operations Manager
Bluefish Wireless Management
02.2008 - 05.2011
Probation Officer
Probation Department
03.2006 - 02.2008
Probation Officer
Probation Department
01.2003 - 03.2006
Education
MBA - Business Administration
Indiana Wesleyan University
01.2006
BA - Psychology, Criminal Justice
Indiana University Bloomington
01.2002
Skills
- Business process reengineering
- Operations management
- Technical acumen
- Customer satisfaction
- Industry expertise
- Data-driven decision making
- Stakeholder relations
- Cloud Expertise
- Implementation management
- Best practices optimization
- Data analytics
- Project planning
Websites
Certification
- MBA
- Salesforce Certified Marketing Associate
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Marketing Cloud Email Specialist
- Salesforce Certified Marketing Cloud Administrator
Personal Information
Title: Sr Engagement Manager at SF
Timeline
Sr Engagement Manager
Salesforce/Traction on Demand
06.2022 - Current
Sr Solution Engineer
Salesforce/Traction on Demand
10.2020 - 06.2022
Manager
Deloitte
04.2020 - 10.2020
Sr Solution Consultant
Lev
04.2019 - 04.2020
Sr Solution Architect
Lev
11.2018 - 03.2019
Solution Architect
Lev
03.2018 - 10.2018
Project Manager
Marketo
04.2015 - 03.2018
Sr Solution Architect
Salesforce/ExactTarget
02.2014 - 04.2015
Solution Architect
Salesforce/ExactTarget
12.2012 - 02.2014
Implementation Consultant
Salesforce/ExactTarget
05.2011 - 12.2012
Operations Manager
Bluefish Wireless Management
02.2008 - 05.2011
Probation Officer
Probation Department
03.2006 - 02.2008
Probation Officer
Probation Department
01.2003 - 03.2006
BA - Psychology, Criminal Justice
Indiana University Bloomington
MBA - Business Administration
Indiana Wesleyan University
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